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HOLIDAY MANAGER
Ref No.: 14-00515
Location: Sharjah AE
Position Type:Direct
Experience Level: 3 Years
Start Date: 03/04/2014
HOLIDAY MANAGER

JOB DESCRIPTION:
Organize holiday packages, tours to a wide variety of overseas locations.
Responsible for ensuring travel arrangements for holidaymakers run as smoothly and enjoyably as possible from beginning to end, as well as providing them with practical support throughout the trip.
Plans tour/holiday schedules
Involves in planning tour schedules.
Typical activities usually include:
  • development of domestic and international packages and suggesting interesting travel routes or places of interest;
  • designing flexible tour packages to meet the needs of different clients;
  • exploring and identifying new business opportunities in a competitive and rapidly changing industry;
  • welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points;
  • checking tickets and other relevant documents, seat allocations and any special requirements;
  • helping with passport and immigration issues;
  • communicating a range of information on itineraries, destinations and culture;
  • informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop;
  • making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;
  • organizing entry to attractions and transport, such as car hire;
  • ensuring that the tour is running smoothly for individual members of the group;
  • responding to questions and offering help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;
  • dealing with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;
  • making contact in advance with places to stay or visit to check details and arrangements;
  • liaising with hotels, coach companies, restaurants and other clients;
  • advising about facilities, such as sights, restaurants and shops, at each destination;
  • occasionally making accommodation bookings on proposed dates;
  • writing reports and maintaining records;
  • organizing and attending tourism events, conferences, workshops, seminars and exhibitions.
QUALIFICATIONS:

The ideal candidate must have a Bachelor's degree, preferably with 2 years relevant experience in the same field within U.A.E. Candidates with experience in Travel Agency will be given preference. You should be a strong communicator with excellent presentation and inter-personal skills. You will be able to demonstrate strong organizational and planning skills. Excellent English language skills are a pre-requisite together with MS Office applications. Candidate needs to be self-motivated, professional and flexible.

SALARY BRACKET:

7,000 AED to 10,000 AED based on experience