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Customer Service Rep
Ref No.: 17-03537
Location: Louisville, Kentucky
Start Date: 06/14/2017
  • Respond to barriers to perfect service in a consistent fashion, adhering to all regulatory requirements and internal processing timelines and guidelines
  • Collect, analyze and interpret trend information to address and resolve pre-enrollment inquiries and other Agent needs
  • Build Humana's brand image with agents and brokers by providing effective and efficient service
  • Must maintain a high level of emotional intelligence at all times