Specialist for Member attribution research
Previous Job
Specialist for Member attribution research
Ref No.: 17-03435
Location: Knoxville, Tennessee
Start Date: 06/09/2017
Office 8am to 5pm. Business casual. Prefer health care claims experience. Good computer skills

Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations; Identify and direct beneficiaries to the most appropriate, cost effective medical care; Processes request for authorization according. Excellent communication skills; Commitment to offering quality service to internal and external customers; Ability to respond quickly and proactively to customer queries; Demonstrated teamwork through flexibility and reliability; superior customer service skills; Ability to adapt to varied situation and exercise sound judgment Minimum HS Diploma, post secondary or equivalent call center experience, or equivalent required; Call center experience may be required; Attention to detail; Proven ability to quickly learn new systems and processes; 6 plus years experience.