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Credit & Collections Analyst
Ref No.: 17-03331
Location: Dallas, Texas
Position Type:Contract
Start Date: 06/05/2017
  • Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos; accountable for reducing delinquency for assigned accounts 
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working sales and management