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Field Engineer
Ref No.: 17-03261
Location: Springfield, Oregon
Position Type:Contract
Start Date / End Date: 06/01/2017 to 06/01/2017
 
  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.
 
Required Skills:
 
  • DELL Desktop PC, Install/Support, Expert
  • A+ strongly desired
 
Role Summary                 
 
  • Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
  • Installs and optimizes HW/SW/Networking product and configurations at customer sites.
  • May diagnose and resolve product performance problems.
  • Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
  • Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
  • Maintains a functional understanding of company service solutions.