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Field Engineer 3
Ref No.: 17-02870
Location: minneapolis, Minnesota
Start Date: 05/12/2017
Job Description:
  • General hardware break/fix of laptops, desktops.
  • Face to face troubleshooting and repair of hardware and software issues to maintain business continuity in a corporate environment.
  • Diagnose, troubleshoot and repair laptops, desktops, monitors, printers, and peripheral equipment.
  • Configure new hardware upgrades and new hires in a laptop and desktop environment.
  • Optimizing hardware/software/networking products and configurations to ensure customer satisfaction.
  • Resolve tickets and enter updates in a timely manner to ensure that SLAs are met.
Required Skills:
Intermediate experience Face to Face Desktop PC support using Windows 7 & 10 (REQUIRED), and MS Office Suite 2010 and 2016