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Ref No.: 17-01805
Location: Kissimmee, Florida
Start Date / End Date: 03/24/2017 to 07/31/2017
Assignment Capsule • Coordinate and execute events • Engage with and assist members/visitors to the guidance center • Track expenses and roll-up expenditures on budget monthly • Maintain internal database accurately • Handle facilities issues including equipment maintenance • Update documents on SharePoint site • Communicate via telephone, email and instant messenger to internal and external customers • Develop solid relationships with MarketPoint partners, vendors, community partnerships, etc. • Maintain office files and other records • Compose letters, memos and additional correspondence • Ensure adherence to corporate policies and guidelines as well as CMS guidelines and external partners’ guidelines. Key Competencies • Member Focus: Connects meaningfully with members/potential members/non-members to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience. • Builds Trust: Consistently models and inspires high levels of integrity, lives up to expectations/commitments/deadlines, and takes responsibility for the impact of one's actions. • Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens, communicates with respect, and builds trusting, collaborative relationships. • Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Role Essentials • Bi-lingual in English and Spanish • High energy with an on-stage personality that is warm and welcoming • Ability to work closely with the senior population • Able to work independently • Strong organizational skills • Attention to detail • Ability to anticipate needs/be proactive • Ability to deal with ambiguity and be flexible in a changing environment • Must have excellent interpersonal skills and be comfortable presenting information to a group of people • 5+ years of prior administrative assistance or coordinator experience, or 3 years of admin experience if candidate has a health and wellness background • High School Diploma • Proficiency in Microsoft Office Word, Outlook and Excel • Good typing skills • Capacity to maintain confidentiality and work independently in support of the department Role Desirables • Associate’s or Bachelor’s Degree • Health and Wellness background is preferred