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Customer Engineer 4
Ref No.: 17-00016
Location: SAN Benito TX, Texas
Position Type:Contract
Start Date / End Date: 01/03/2017 to 01/02/2018
Job Title: Customer Engineer 4 (1912178664)
Pay Rate: 20.71/hr
Client – Client
Duration : Long Term Contract to Hire

Job Description:

NOTE - THE QUESTIONS LISTED BELOW MUST BE ON ALL RESUMES OR IT WILL BE REJECTED

Field Services tech in San Benito, Texas

SAN Benito TX 78586

Must HAVE A+

Job Description:

This position requires extensive daily travel to various bank bank branches and offices, using the contractor's personal vehicle. Mileage and tolls are reimbursed.
The primary office is in San Benito.
The coverage area includes the Rio Grande Valley and Corpus Christi.
Strong hardware and software installation and support experience.
Windows 7 expertise mandatory
Strong Apple Macintosh hardware and OSX skills required
Ability to install and troubleshoot printers and other peripherals.
Perform on IMACs and Break/Fix in a desktop support environment.
Daily tickets expected to be in the 3-6 range.
Work will include troubleshooting, IMAC delivery, hot swaps and asset tracking tasks.

Required Skills:

PC/laptop Hardware and software, Advanced
Windows XP, Experienced
Hardware Installation and Support, Experienced
Windows 7, Advanced
Apple Macintosh experience is required (any level)
Cisco VoIP experience is a plus
A+ Certification strongly preferred.


PRE-SCREEN QUESTIONS:

How many years of IT support experience?
How many years of deskside support (face to face)?
Do they have their A+ certification?
What is the largest user community you have supported?
Expertise level for Windows 7 (beginner, intermediate, advanced, or expert)
Expertise level for Windows 10 (beginner, intermediate, advanced, or expert)
Experience supporting Apple iOS or Android mobile devices?
How much personal and professional Apple Mac support experience?
Any experience as a Site Lead or Team Lead?
Have reliable transportation?
Ability to lift up to 25 pounds unassisted?