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Personnel/Scheduling Specialist
Ref No.: 16-08030
Location: White Plains, New York
Position Type:Contract
Start Date: 12/21/2016
Personnel:
• Performs initial phone screening with potential applicant per SBF guidelines
• Schedules in office interviews with prospective candidates
• Ensures that all paperwork for application is filled out by applicant per SBF standards
• Performs all background checks on prospective candidates
• Ensures that all candidate information is complete and accurate in computer system
• Schedules and coordinates orientation with approved candidates
• Performs administrative portion of orientation
• Data Entry on new paraprofessional hires

Scheduling:
• Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner
• Ensure that homecare schedules are complete and accurate in computer
• Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.
• Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager
• Reports any client or staff issues to supervisor promptly
• May participate in administrative on call backed up by professional staff for client/family issues

General Office Functions:
• Answers phones and triages calls to appropriate professionals in the branch
• Ensures sufficient supplies, stationary and forms on hand in the branch
• Data entry
• Ensures accurate filing of records in office
• Performs any other functions as requested by supervisor

Qualifications:

• Minimum of College graduate with good math skills (preferred but not necessary)
• Strong computer skills including Word, Excel ,PowerPoint
• Record of effective customer service in high end service business
• Strong organizational skills

Experience and Attributes:

• Enthusiastic, Positive Thinking, Effective Communicator, who can handle multiple priorities in a fast paced environment

Physical Demands:

While performing the duties of this position, the employee is occasionally required to lift, stand, sit, walk, bend, stoop, climb stairs, kneel, crouching, reach, talk or hear, use hands or fingers, handle or feel objects, tools or controls.

While performing the duties of this position, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment.