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Customer Engineer 4
Ref No.: 16-04390
Location: Deerfield, Illinois
Position Type:Contract
Start Date: 07/06/2016
 Will work with team on project goals
Willing to work flexible hours from 7 am to 5:30 PM
End User interfacing – Daily
Process oriented
Will work mostly alone in campus location, but accessible to other techs.
Organized and can Priorities work
Equipment repair -skills with Dell and Lenovo equipment
Operating systems: Win XP thru Win8
Microsoft products, office and devices
Capable of assisting with end user equipment moves
(Customer software will be trained on)
Strong Desktop Support Software Services
Install, Move, Add, and De-install support skilled
Email: Exchange , Outlook experienced
Mobility products: iPhone, iPad, other
Experience with ticketing systems: Remedy
Will assist with Refreshing of equipment with data transfer
Will require a strong understanding and usage of Active Directory, Group Policy and OU – Operating Unit
Has worked with LANDesk or similar software distribution tool.
Will be assigned a campus building to service