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Customer Engineer 3
Ref No.: 16-04363
Location: Tarrytown, New York
Position Type:Contract
Start Date / End Date: 07/05/2016 to 08/05/2017
- Expert level Apple Macintosh support, diagnosis and problem resolution abilities in a Windows multi- OS environment - Ability to work professionally with senior level executives in VIP environment - Analyze and recommend improvements in processes and procedures for MAC support and other efforts as designated - Audit MAC support environment and report findings as directed - Act as on-site escalation point for other on-site personnel - Supervisory leadership capabilities required - Excellent verbal and written communications skills; must be able to present concepts, ideas and observations in a professional, objective manner that elicits customer confidence
**Mac Guru basically and MUST list the executive level/VIP support (must be visible on the resume or Client will not request an interview)
Required Skills
  1. English,Experienced
  2. Hardware Installation and Support,Advanced
  3. Windows 7,Advanced
  4. Deskside Support Services Delivery & Support,Advanced (VIP/Execute level is a must have)
  5. CompTIA A Plus CE,Experienced
  6. Macintosh OS,Advanced