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Field Engineer 3
Ref No.: 17-07291
Location: Oak Park Heights, Minnesota
Start Date: 12/06/2017
 Driving Role:  YES - Certainly not full time but will be required to drive between Andersen sites 2 to 3 times per week.  It most always will be local driving.
Duration:  6 months with potential to convert to full-time employment
 DO NOT RESUBMIT SOMEONE WHO HAS ALREADY INTERVIEWED. THIS IS TO GET FRESH RESUMES!
Job Description:
  •          Desktop/laptop, hardware/software, deskside support with some basic Apple skills.
  •          Primary role will be tech kiosk (Tech Café) support for user walk ups.  
  •          Includes remote support of Sales users, which is a critical business segment for the client.
  •          There could also be a significant amount of PC/Laptop Windows OS image loading and equipment refresh for end-users.
 
Required Skills:
 
  •          Excellent communication and client-facing skills
  •          Remote diagnostics and problem resolution skills essential
  •          Hardware Problem Solving & Debug, Experienced
  •          PC/Workstation Hardware, Experienced
  •          PC/Workstation Software, Experienced
·         Apple Tablet Support, Experienced