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Accounts Receivable/Collection Associates
Ref No.: 17-06675
Location: Westminster, Massachusetts
Start Date: 11/06/2017
  • Contact delinquent customers via telephone and email and maintain consistent follow up with these accounts in accordance with collection software strategies
  • Meet or exceed individual cash targets and call volume as assigned on a monthly & quarterly basis
  • Escalate accounts where financial instability is apparent, including but not limited to the following: payment & performance bond filings, lien filings and contacting end user or general contractor
  • Prepare and place identified accounts with appropriate legal counsel or third party collection agency
  • Work with field office personnel and AR Management to identify process deficiencies and implement established best practices
  • Answer incoming customer calls (on a hunt group)