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Field Engineer 2
Ref No.: 17-06042
Location: Houston, Texas
Start Date: 10/06/2017
  • MUST HAVE strong L3 break fix experience
  • A+ Certification
  • Laptop PC, Install/Support,Advanced
  • Desktop PC. Install/Support,Advanced
  • Experience working in a corporate environment utilizing Desktop/Helpdesk ticketing systems
  • Face-to-face support as well as remote support experience
  • Needs a thorough understanding of Windows 7 & 10 and PC hardware.
  • Needs a thorough understanding of MS Office 2010 support
  • PC imaging and setup proficiency
  • Should be well organized and have good communication skills as he/she will be interfacing directly with the customer
  • Technical and procedural documentation skills are a plus
  • Experience working with Bloomberg application is a plus (or financial company IT support experience)
  • Provide troubleshooting, problem solving and on-site technical support for all hardware/software computer deployments and related issues for all levels of users
  • Analyze, test, implement and support the rollouts of new client equipment such as PCs, laptops, and tablets
  • Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking
  • Provide client level support for all IT deployments and project
  • Optimizing hardware/software/networking products and configurations as scripted and ensuring customer satisfaction.
  • Manage users in Active Directory and image PCs using SCCM.
  • Ability to work in high pace environment and financial company background
  • (or other similar environment) a plus
  • Demonstrated Leadership skills; ability to work on a team; good attitude!