Ref No.: 18-03840
Location: Sunnyvale, California
 Skills & Experience
Required

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.

Preferred
• At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• At least 2 years of experience in ServiceNow development Skills
• Able to Configuration/Customization of the ServiceNow system, including creating workflows
• Prior exprience in Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service
• Able to Uses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNow
• At least 1 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• At least 1 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.