Business Analyst
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Business Analyst
Ref No.: 18-03076
Location: Chicago, Illinois
Basic Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.

Preferred
• At least 7 years of experience in requirement analysis and management 
• Well versed in requirement elicitation, creation of use cases and user stories, business process documentation ("as-is” and "to-be” processes), process visualization and creation of business solution.
• Strong analytical skills for building solution to the business problems and ideal to have at least 3 years of technical experience
• Experience in Agile project environment is highly desirable 
• Good to have worked in any of the domains: education/publishing/audit/airline/travel (preferred)
• Any certification in Agile methodology (CSM), Project/Program management (PMP/PgMP), CBAP are highly desirable 
• Work closely with the senior stake holders in the business as well as in different departments to understand and document the business objectives, scope and program expectations and to get sign-off
• Engage stakeholders to identify cross-functional features, and impacts to current processes, operations, and platforms
• As an analyst, translate business needs into requirements then into actions, including process modeling, creation of other visual models, business rule capture, user stories, use cases, functional requirements, and capturing user acceptance criteria
• Map high level processes and elicit service requirements from the angle of: process simplification, improvement, automation, optimization and business performance 
• Bundling of service backlog items into implementable initiatives at the Scrum and Sprint backlog level, supporting the product owners and Scrum teams in the understanding of initiatives/scrum feature contents
• Develop detailed service requirements, requirements scope, use cases, and user stories as needed, and work with Business Analysts at the Scrum level to ensure implementation of those
• Ensure that Customer Experience and Customer Care requirements are included in the Service Backlog and cascaded down to the releases
• Facilitating meetings involving cross-functional teams across the life cycle from strategy and planning to implementation
• Generate and maintain requirements traceability matrixes and the relationships to use cases
• Produce communications and documentation that is clear and organized
• Experience in the Education or Tax/Audit domains desirable even though not mandatory
• Analytical skills 
• Experience and desire to work in a management consulting environment that requires regular travel 

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.