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Dialog Engineer
Ref No.: 17-03211
Location: New York City, New York
Our Client is a wellness as a service company that applies artificial intelligence and machine learning to biological data – e.g., microbiome, transcriptome and metabolome data – to provide personalized recommendations for healthy living. Our client is a small, fast growing, and interdisciplinary team of passionate experts in biochemistry, microbiology, medicine, artificial intelligence and machine learning. Since our client was formed in October 2016, they have already established high-tech laboratories, have offices in four states, and offer a commercial product that has generated high demand.
Our Client is looking for a Dialog Engineer in their NYC Office to build a world-class conversational system ( "chatbot”) that engages users with recommendations and infotainment.

Responsibilities include:
  • Your responsibilities include iteratively designing, implementing, and validating a chat system that:
  • Delivers personalized action plans, with an understanding of the purpose and outcomes expected, keep users excited to learn, follow, ask, and provide feedback
  • Engages users by answering questions, asking contextual questions, providing contextual and personalized information
  • Embodies best practices from user experience research, including testing and validating each step in the conversational flow and quickly adapting the design based on feedback
  • Programming the conversational interactions using industry-standard APIs, including integration with a large-scale AI system
Qualifications:
  • A Master's degree with a concentration in Human-Computer Interaction (HCI), with a minimum of 3 years' experience required. A PhD and additional experience are a plus
  • Requires a deep understanding of behavioral patterns of users and a familiarity with best practices, methods, and tools in the field of user experience design and validation
  • Excellent communication skills, and ability to work collaboratively with an interdisciplinary team including experts in biochemistry/microbiology, medicine and AI/Client
  • Ability to work in a fast-paced environment, where you can dive in and deliver results quickly
Desired Experience:
  • Demonstrated experience with building and deploying chatbots for significant user bases
  • Requires programming experience with industry standard conversational technologies such as the Watson Conversation API or Amazon Alexa API
  • Comfortable building large-scale commercial systems using cloud technologies
  • Exposure to the fields of biology, medicine, or related fields will be a plus
You are someone that others enjoy working with others and have a positive attitude. If you think you can do the job and are excited by the opportunity, we want to talk to you.