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Closing Agent (Capstone Tropical Holdings, INC)
Ref No.: 16-08556
Location: Wesley Chapel, Florida
With a strong heritage in the Tampa Bay area, Capstone Title has a proven track record of successful performance and is a recognized leader in providing quality title and settlement services. In fact, Capstone Title was recently awarded "Outstanding Agent of the Year” by one of the country's leading underwriters.
Capstone Title gives their customers peace of mind during one of the most significant transactions they will ever make. We are committed to saving customers time and money by delivering convenience and value with outstanding service and professionalism.
Capstone Title provides several advantages
  • Partners with two of the country's largest and most dependable underwriters with offices throughout the world
  • The stability and reliability of a well-established company that is locally owned and operated in the Tampa Bay area
  • Complete title services including residential, commercial, subdivision, title, escrow and equity loan services
  • Fast, responsive customer service and technologically advanced delivery systems
  • A dedicated transaction coordinator to ensure that everything is completed accurately and on time
  • Immediate status of transaction
  • Flexible, cost-effective title and closing services
Job Description:
Summary/Objective: The overall job is to handle all aspects of closing from contract to closing, post-closing and preparation of title policies. Continuous daily contact with the BHHS Market President, as well the real estate agents, to insure consistent quality service. The Closing Agent reports to and works directly with the Title Manager.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Responsible for getting information to and from customers regularly
  • Detail-oriented professional person
  • Excellent client relations and organizational skills
  • Comprehension of lender requirements and documentation
  • Must be trustworthy and be able to work independently, with the desire to learn and keep up-to-date with industry changes
  • Handle fast-paced work in a team environment
Competencies
  • Collaboration Skills, ability to interact with both internal and external customers at all levels
  • Provide excellent customer service with outstanding communication skills, verbal and written
  • Ethical Conduct
  • Organizational Skills, with the ability to multi-task, prioritize and be flexible with changing business needs in a team environment, as well as manage deadlines and time constraints.
  • Personal Effectiveness/Credibility
  • Technical Capacity
  • Proficient in the use of MS Word, Excel and Outlook
Work Environment/Dress Code
  • Dress code is business attire. Office/indoor environment
Services/Duties
  • Complete understanding of the escrow process determining which steps need to be taken to transfer title to property pursuant to the conditions called for in the real estate contract, title search/commitment and lender instructions.
  • Manage the entire real estate closing process, including compliance with the real estate contract, lender instructions, title requirements, company requirements and other written instructions.
  • Complete understanding of title search/commitment. Be able to resolve title issues, determine corrective documents, etc., that may be necessary to ensure clear title and the issuance of title insurance at closing.
  • Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure complete customer satisfaction.
  • Conduct closing with customers, Realtor and lender.
  • Assist customers and clients with all closing related questions.
  • Prior to file disbursement, confirm file is balanced and all funds have been collected. That any and all taxes, HOA or any delinquencies, payoff amounts, including all applicable interest, has been collected. That all documents are checked for accuracy and correct signatures, acknowledgements and legal descriptions have been affixed.
  • Verify against Settlement Statement/CDF that all disbursements have been paid correctly.
  • Prior to recording, again verify documents for legal descriptions, signatures, acknowledgements.
  • When required, delegate certain processes.
  • Develop client relationships to ensure future real estate closing transactions.
  • Perform other duties as may be assigned by Manager(s).
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. This is largely a sedentary role; however, some filing and movement through the office is required. This would require but is not limited to the ability to lift files, open filing cabinets, and maintain office equipment. This job requires good hearing and eye sight for customer communication and computer input.
Position Type/Expected Hours of Work
  • This is a full-time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
  • Some travel required between offices for courtesy closings and office coverage as needed
Required education and experience
  • Standard concepts, practices and procedures within the escrow/title industry field.
  • Prior experience in an Escrow Office/Closing Agent role.
  • Excellent client relations and organizational skills, strong communications skills, both verbal and written.
  • Ability to self-manage, evaluate work and determine priorities. Be detail oriented and professional, being able to handle all confidential information.
  • Ability to deal with multiple roles such as buyer, sellers, real estate agents, brokers, etc.
  • Must be able to work in a team environment.
  • High School Diploma
  • Title License Preferred
  • Notary Public
  • Knowledge of SoftPro preferred
.
Other Duties
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
All candidates must successfully pass a background check as well as a pre-employment drug screening.
Capstone Tropical Holdings, INC is an Equal Opportunity Employer
Capstone Tropical Holdings, INC (CTH) operates the residential, commercial, and property management divisions for Berkshire Hathaway HomeServices Florida Properties Group. Also included under the CTH umbrella are Capstone Title, Capstone Home Warranty, and Capstone Insurance. It is the mission of CTH to utilize its world-class team of professionals and systems to guide people in making great real estate and financial decisions. We offer a full complement of solutions to meet the changing needs of today's consumer including: residential and commercial real estate services, residential and commercial property management, title and closing services, mortgage services, relocation, auction, REO, property and casualty insurance, and home warranty.
Job Type: Full-time
Required education:
  • High school or equivalent
Required experience:
  • Title: 3 years
ControlID: 14.234.89 SHR