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Escrow Assistant (Pentagon Federal Credit Union)
Ref No.: 16-08555
Location: SAN MATEO, California
PenFed is hiring an Escrow Assistant in San Mateo, CA . The primary purpose of this job is to serve as an escrow assistant for all refinance and resale transactions. In addition, this position will provide support to Senior Escrow Assistant and other company staff, credit union members, clients and vendors, to clear title on all transaction closing through Members Title Company of CA, Inc.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
  • Assist/Manage all phases of escrow file, including opening of escrow, coordinating with sub-vendors for title and closing, disbursement of funds, and recording of documents.
  • Review closing package to ensure all documents have been accurately executed.
  • Work with settlement agent to ensure all documents have been executed and funding is received in time for disbursement.
  • Process all signed documentation to ensure timely recording of all recordable documents, and package is sent back to lender/Credit Union for processing.
  • Ensure all funds are received and files are balanced. Disburse all payoffs, recording checks, and fee checks to ensure fully disbursed file on each case.
  • Assist in clearing title and prepares residential escrow files for closing.
  • Assist Senior Escrow Assistant and/or Escrow Officer with business development and customer service.
  • Review requirements and develop procedures for disbursement of all files.
  • Ensure all requirements for closing are met in order to maintain marketability.
  • Perform filing, scanning and other administrative tasks as needed.
  • Required to accommodate rotating work schedule.
Education and Experience
Equivalent combination of education and experience is considered.
  • Associate's Degree in a related field is required.
  • Minimum of three (3) years' of Title experience is required.
  • Knowledge of settlement statement and processing.
  • Strong knowledge of post-closing files for transactions in assigned locations.
  • Strong knowledge of Microsoft Outlook, Word and Excel applications and settlement software.
Supervisory Responsibility
This position has no supervision responsibilities.
Licenses and Certifications
There are no additional licenses or certifications required for this position.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to meet the following physical demands:
Physical Demand
Bending, Stretching or Reaching
Talking on the phone, person-to-person & in group
Hearing on the phone, person-to-person & in group
Vision for near, mid-range, far, peripheral, depth and color
Use of computer
Use of telephone
Use of office equipment
Pushing/pulling/lifting/ carrying from 5 to 50 lbs.
Local travel to various worksites is required.
About Us
Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country's strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.
Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.
PenFed will reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed.

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