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Mortgage Loan Processor (Union Home Funding)
Ref No.: 16-08384
Location: New Rochelle, New York
Loan processors collects and verifies an applicant's personal information and financial records for the loan, pulls together and prepares loan documents that are passed on to the underwriter/lender of the loan, and keep the records in order for this financial transaction.
MAJOR RESPONSIBILITIES
Customer Service
  • Acts as a liaison between borrower, underwriter, loan originator and lender
  • Provides customer with timely and periodic status updates of their loan application
  • Customer Intake and Data Entry, Collects required documentation from applicant(s) and follows up on missing items
  • Establish, maintain, and updates files, databases, records, and/or other documents for recurring internal reportsFile System Management
  • Compiles documents for customer files and enter intakes to the Agency's Data Management System
  • Assure that all customer files are complete and in compliance with regulatory agencies and internal policies
  • Ensure customer privacy, security of files and appropriate staff accessAdministrative Support
  • Process the documents received for each file * Verify the accuracy and completeness of each document.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
1. Must be willing to quickly & efficiently learn loan processing skills
2. Ability to provide excellent customer service in person and on the phone.
3. Ability to handle multiple tasks and frequent interruptions
4. Ability to handle stressful situations with calmness and courtesy.
5. Ability to communicate effectively, both orally and in writing;
6. Bilingual- Fluent in English and Spanish
7. Excellent records and file management skills.
8. Proficiency in using MS Word, Excel, Outlook
Working Conditions
Normal office environment.
Travel to other training locations if needed.
Location of Job: New Rochelle, NY
Job Type: Part-time
Required education:
  • High school or equivalent
ControlID: 14.234.89 SHR