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Loan Officer Assistant (International City Mortgage)
Ref No.: 16-08381
Location: Las Vegas, Nevada
International City Mortgage, Inc ( "ICM”) is a privately held residential mortgage banker. Founded in 1987 on the principles of responsible lending, competitive rates, and exceptional service, we have successfully weathered mortgage industry cycles and are positioned for sustained growth. Our retail branch locations are focused primarily on purchase transactions, which are generated from strong relationships with Realtors and Builders. As an approved Client Seller and Ginnie Mae Issuer, we are in a position to offer a wide range of financial solutions for home buyers and owners, including Conventional, FHA, VA, USDA, Jumbo and Bond products.
Our success as a company depends upon the collaborative efforts of our entire team. We seek to employ the best and brightest talent in the industry – customer service oriented mortgage professionals with extensive experience, a proven record of success, and deep industry understanding.

Duties include entering information into Encompass, following up and communicating with both customers and loan officers to obtain missing or updated documentation in order to process the mortgage loan file in a timely manner. Must be able to communicate clearly and effectively with multiple people, multitask, work in a team environment, and manage an assigned pipeline in order to meet closing expectations.


· Communicate clearly and effectively with customers, loan agents and other third parties involved in the mortgage loan transaction.
· Request, review and verify all loan documents such as income, credit, appraisal and title insurance, to ensure complete and accurate information is in the file before it is sent to underwriting.
· Obtain verification of deposit, verification of employment, credit report
· Prioritize and monitor daily workflow in order to ensure all loans are being worked on in accordance with company's timeline expectations.
· Maintain constant communication with customers and loan agents on status updates and/or changes to the loan.
· Ensure any necessary and critical changes which require re-disclosures have been accurately notated and checked in the loan origination system for compliance purposes.
· Coordinate loan closing with customers, title companies, and loan agents.
· Resolve any customer service issues or complaints.
· Desired Competencies:
· Demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs such as Home Equity Lines of Credit, 2nd Mortgages, Home Improvement, down payment assistance and bond programs.
· Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
· Excellent written and oral communication skills.
· Ability to use creative thinking to find solutions to problems.


· 1-2 years' of current experience in processing mortgage loans.
· Must be Proficient with Encompass, or other paperless mortgage loan origination systems.
· Understanding of all compliance regulations and investor guidelines.

ControlID: 14.234.89 SHR