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Title Closing Manager (Berkshire Hathaway HomeServices Fox & Roach Realtors)
Ref No.: 16-08255
Location: Devon, Pennsylvania
Berkshire Hathaway HomeServices Fox & Roach REALTORS is the premier real estate company serving Pennsylvania, New Jersey and Delaware. The company has over 60 offices, 800 employees and 4,000 real estate agents. We are a proud member of the Berkshire Hathaway family of companies, and as a customer-focused, quality organization, we achieve success one client at a time. Our company emphasizes local decision-making, which results in the most efficient and responsive relationship with our customers.

Trident Land Transfer Company, LP, a subsidiary of Berkshire Hathaway HomeServices Fox & Roach REALTORS is currently seeking a Title Closing Manager for our Devon, PA headquarters. Trident Land Transfer is the nation's largest REALTOR-affiliated title company, with three decades of experience, a fully computerized and mobile settlement system and more than 40 Settlement Officers to serve you. The company serves Pennsylvania, New Jersey and Delaware.

Essential Duties and Responsibilities, other Duties may be assigned:
  1. Process, review and organize the closing file. Order necessary information, including payoff, title evidence, mortgage documentation, inspections and other pertinent information. Schedule and conduct closings including explanation of all related documents and closing costs. Ensure that professional and proper procedures are followed in the closing of the real estate and mortgage transactions. This includes accounting of escrow funds, review of lender, recording and commission packages and correction of all if necessary. Assign files as the branch receives them.
  2. Responsible for marketing and growing the branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking institutions.
  3. Receive and respond to customers' inquiries and complaints in a prompt and professional manner. Resolve issues that may arise resulting from closing or day-to-day operations.
  4. Monitor staff productivity to ensure customer service needs and deadlines are met. Conduct informational meetings and provide and oversee training for staff members.
  5. Generate management reports, including projection reports, indexing reports, payout reports and other designated reports pertaining to the branch, assist with preparation of annual budgets and manage activities consistent with financial targets.
  6. Recruit, select, train, develop, evaluate, motivate and retain staff for the successful performance of the department and achievement of company objectives.
  7. Perform any additional responsibilities as requested or assigned.

Education and/or Experience:
  • Bachelor's degree in business administration or related field; or equivalent work experience.
  • Two to five years title closing experience in real estate or mortgage closing area.
  • One to two years of supervision experience.

Knowledge and Skills:
  • Strong computer skills.
  • Effective oral and written communication skills, including presentation skills.
  • Effective interpersonal skills and leadership abilities. A customer service focus and the ability to work as a member in a team-oriented environment.
  • Project management skills; ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
  • High degree of integrity. Self-motivated, organized, detail oriented and possess a strong aptitude for figures. Must be able to work independently; be resourceful and action-oriented.
  • Effective analytical, problem-solving and decision-making skills.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
  • Able to occasionally work extra hours during peak times of the month.

We offer a competitive salary commensurate with experience and a benefits package that includes medical, dental, vision, life, short and long term disability, 401(k), and a generous vacation policy.
Berkshire Hathaway HomeServices Fox & Roach REALTORS is an Equal Opportunity Employer (EOE).

ControlID: 14.234.89 SHR