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Mortgage Loan Processor (Bank Mutual)
Ref No.: 16-08197
Location: EAU CLAIRE, Wisconsin
As one of the largest Wisconsin-based banks, we remain true to our heritage of helping our friends and neighbors with the dream of home ownership that dates back to 1892. We maintain a wide distribution of bank offices across Wisconsin, and remain committed to local decision making and loan servicing. We have invested in our Residential Mortgage Lending team by significantly upgrading our mortgage lending technology. Our seasoned management team, dedicated processing support, competitive products and local servicing position the Bank as a leader in residential mortgage banking.


Processes residential first mortgage loans from start to underwriting decisions. Audits and prioritizes all newly assigned loan applications. Reviews forms and disclosures for completeness and accuracy.

Gathers and analyzes necessary documentation required to create a complete file, including, but not limited to: ordering employment, income and deposit verifications; appraisals; flood certifications and construction or purchase contracts.

Reviews credit reports and findings from the automated underwriting system to ensure that every loan application meets the requirements of the Bank's underwriting standards and other investors as applicable to each individual file.

Performs a review of appraisals to ensure the property conforms to Bank Mutual appraisal guidelines.

Communicates with loan officers and/or customers about items needed to reach a loan decision. Performs the necessary follow-up on all file documentation to meet required commitment deadlines.

At Bank Mutual, our #1 priority is to deliver a superior customer experience. To deliver on this goal, all team members embody four core competencies:

Team Player: We treat all others with respect and consideration and share knowledge and experiences. We take ownership of every situation we encounter and every customer interaction we have.

Customer Focused: We develop positive relationships by listening carefully to the true needs of our customers in order to understand their needs. At Bank Mutual, we put the customer at the forefront of everything we do.

Proactive Solution Seeker: We recognize opportunities and initiate action. We look for new and productive ways to make an impact on the customer and our bank.

Work Methods and Standards: We're proud to deliver professional high-quality work. We follow regulations and compliance standards to ensure our customers' safety.


Minimum of 3 years of experience in processing residential first mortgage loan is preferred.

High school education or equivalent

Strong detail orientation and organizational skills.

Good verbal and written communication skills, including telephone skills.

Strong math and problem solving skills as they relate to mortgage lending.

Demonstrated ability to learn and utilize a variety of computer applications, including a solid knowledge of Microsoft Word, Excel and Open Office.

Accurate keyboarding skills.

Bank Mutual is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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