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Loan Officer - Inside Sales (Gold Star Mortgage)
Ref No.: 16-08146
Location: Livonia, Michigan
Our branch location in Livonia, MI has a few vacancies for talented Inside Sales - Loan Originators, who have a passion to help others achieve security with safe and smart financial products. Excellence in this position will be achieved by providing personable, friendly service in the office and out in the field.

We offer a full range of loan programs to include but not limited to fixed rate loans, adjustable rate loans, interest only options and more.

Why join us? Loan officers love the benefits they receive by joining Gold Star:
• Established and trusted name in the mortgage industry
• Operational staff with many years of experience
• In-House Underwriting
• Customer Interfacing Loan Officer Websites
• Direct Line of Communication to CEO & Sr. Management Team
• On-time closings
• An Extensive Marketing Platform
• Dedicated Support/One Call Resolution Desk

Skills Required
• Active MLO License;
• At least one (1) year of experience in mortgage lending required;
• Must have exceptional attention to detail and strong organizational skills;
• Outstanding work ethic and time management skills.
• Perform exceptionally well under pressure;
• Possess strong oral and written communication skills;
• Prior experience with Encompass, a plus.

0-3 Years

Educational Requirements
• High School Diploma or equivalent required.

Primary Responsibilities Include:

• Consult with prospective borrowers to determine their financial objectives and goals, review/analyze credit and financial data, and pre-qualify applicants;
• Present options and alternatives for various financial products that Gold Star offers, explain rates and terms in an easy to understand manner, and answer questions regarding the financing process;
• Maintain an in-depth knowledge of highly technical and evolving underwriting/lending guidelines, investor regulations, and utilize specialized knowledge of loan products to interpret these guidelines to assist the borrower in his/her understanding;
• Assist in gathering required loan underwriting documentation, and be the borrower's primary point of contact with Gold Star, always leaving him or her with a favorable impression;
• Determine the financial products that best meet the customer's needs and financial circumstances, and provide advice on the advantages and disadvantages of different financial products;
• Negotiate loan rates and terms on behalf of the consumer, and apply the borrower's unique credit profile to loan scenarios in order to provide financial options to the consumer;
• Monitor the loan from the point of origination through closing, and work closely with processors, underwriters, closers, and staff to facilitate a smooth and compliant transaction;
• Develop and maintain lifelong relationships with consumers, business partners, and colleagues;
• Attend and complete all required training, maintain knowledge of all lending policies, procedures, guidelines, and regulations, and complete all licensing prerequisites and requirements;
• Provide unsurpassed customer service;
• Complete other duties as assigned.

ControlID: 14.234.89 SHR