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Loan Processor (Flat Branch Home Loans)
Ref No.: 16-07962
Location: Chesterfield, Missouri
Flat Branch Home Loans is a full service mortgage banker providing quality home loans to homeowners across the states of Missouri, Illinois, Kansas, Arkansas, and Oklahoma. We save our clients money by negotiating lower rates and fees with our suppliers. Flat Branch will develop and build on our reputation for low rates with impeccable, local service.
Our vision is:
To attract and retain qualified employees who share similar goals of success, opportunity, and service and create a professional environment where employees are proud to work.
Job Responsibilities:
  • Provide excellent customer service to our borrowers and excellent support to our loan officer teams
  • Order and ensure accuracy of third party documentation including VOEs, title, appraisal, transcripts and payoffs
  • Review and analyze all loan documentation regarding employment, credit, income, assets and collateral
  • Effectively manage a pipeline of up to 20 loan files ensuring we meet closing dates
  • Communicate with borrowers and team members on loan statuses and request any trailing documentation required to complete the mortgage loan process
  • Work seamlessly with all Flat Branch departments to ensure the mortgage loan moves seamlessly through every stage, from the initial application to being purchased by the agency
Job Requirements:
  • Experience in the mortgage industry, processing experience is preferred
  • Familiar with the mortgage loan process and required documentation
  • Excellent customer service skills
  • Proficient in basic computer technologies, appropriate for a paperless environment
  • Adaptable to change and shifts in priority
  • High attention to detail and ability to manage time effectively
  • Knowledge of Encompass LOS recommended but not a requirement
Position is Full Time, Benefit eligible (Health Insurance after 30 days, 401k after 90 days), paid holidays, 10 vacation and 5 personal days per year.
Job Type: Full-time

ControlID: 14.234.89 SHR