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Loan Officer Assistant/Processor Set up (Academy Mortgage)
Ref No.: 16-07885
Location: The Woodlands, Texas
Academy Mortgage Corporation is seeking a well-qualified Loan Officer Assistant/ Processor Set Up to join our dynamic team.

Role
The Loan Officer Assistant/ Processor Set Up will support a high producing Branch Manager in all aspects of the mortgage loan origination process as well as setting up the loan to pass on to the processor.

Major Duties and Responsibilities
  • Responsible for assisting with the administrative duties related to client relationships and identifying client service and sales needs. Assists with the coordination and follow up with specialists and experts to ensure superior client service.
  • Responds to customer inquiries and referrals that are generated from both their own contacts and from the Branch Managers' business.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.
  • Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.
  • Demonstrate a commitment to professional ethics, and complying with all federal and state compliance policies and adhering to HMDA requirements.
  • Reviews loan file for completeness against Quality Checklist
  • Stacks loan files and tracks loans submitted to pipelines for loan officers
  • Orders title and wiring instructions
  • Pulls Credit Alert Voice Response System, (CAIVRS) Limited Denial of Participation, (LDP) and General Services Administration (GSA) reports
  • Stacks loan files and give to Processing Department
  • Completes Patriot Act forms, upon receipt of customer identification certification
  • Updates loan origination system to show a loan file has been sent to Processing
  • Obtains sales manager sign off for any RUSH loans
  • Orders flood certifications
Requirements
  • Must possess advanced troubleshooting and problem-solving skills
  • 1-3 years of similar or related experience
  • Courtesy, Customer Service, and Tact are essential elements of this position. Work involves a large degree of personal contact with others both in and out of the organization for purposes of obtaining information, building relationships, or soliciting cooperation.
  • Must be actively and appropriately licensed as a loan officer and meet federal, state, and corporate requirements
  • Requires effective communication with customers and/or other employees using common telecommunications equipment and computer equipment
  • Must be able to read, examine, and organize documents
  • May require the ability to sit, stand, and walk around for extended periods of time
  • Position will often be in a busy office environment: the ability to multitask and focus in this environment is essential
As a Loan Officer with Academy Mortgage Corporation you would be required to possess your National Mortgage Licensing & Registry (NMLS) registration under the SAFE Act of 2008.

Academy Mortgage Corporation is an EEO Employer, who participates in E-Verify. Reference checks are a pre-requisite of employment. All offers are contingent on successful completion of a criminal background check and credit checks, as required by state regulation. All successful candidates must provide original documents that will establish their identity and eligibility to work in the United States as required by the Immigration Reform and Control Act.

ControlID: 14.234.89 SHR