Previous Job
Ref No.: 16-07646
Location: Irving, Texas
We are looking for experienced mortgage professionals in sales, operations and capital markets who have a passion for delivering the highest level of customer care while working in a growing, fast-paced lending business.

Will presents mortgage opportunities to future clients over the phone in accordance with all regulations and training.

Job Functions:
  • Communicates professionally and clearly to clients when explaining mortgages Using leads developed by the Company, makes outbound calls on prospective clients and introduces them to BSI, the mortgage, and qualifies for next steps as defined by the sales territory workflow As appropriate and allowed, collect pertinent information from client and originates mortgages Performs and sends all paperwork as necessary and provides excellent customer service and follow up. Partners with internal operations to consistently produce clean files Presents mortgages in accordance with all regulations and training and only takes calls in areas where licensed Explain to clients over the phone on how to complete applications, ensuring all paperwork and signatures needed to process the mortgage are collected timely and accurately Maintains timely and accurate records of all customer activity Occasional early morning/evening and weekend work required Maintain active communication with the processing team concerning client needs Attend all trainings, sales meetings, orientations as directed Increases public awareness of the mortgage industry by reading publications and the Internet Able to maintain licensing requirements and only conducts business in states where licensed Maintains a high level of accountability for results and metrics
Job Requirements
  • High School Diploma, GED or experience equivalent Three or more years of experience in call center or phone sales Has or can obtain licensing in all states where licenses are required based on company licensing footprint and distribution Ability to achieve sales goals and perform metrics Proficiency in MS Office programs, specifically Word, Excel, Outlook. Able to use Internet or other software programs.
ControlID: 14.234.89 SHR