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Mortgage Loan Officer (EVOLVE BANK & TRUST)
Ref No.: 16-07641
Location: Newark, Delaware
To increase mortgage loan production by developing contacts, attracting mortgage customers, and reviewing and processing loan applications; to structure and maintain contact and care with the customer from start to finish during the process of obtaining a mortgage.

Main Job Tasks and Responsibilities :
  • Attracts new mortgage loan applications by developing relationships specifically in the real estate community and making sales calls to prospective customers.
  • Provides applicants with information regarding the loan application process.
  • Obtains complete loan applications including all supporting documentation needed to process the loan.
  • Reviews information by examining application and documentation, reviewing credit worthiness, calculating repayment risk from information and documentation received from the borrowers.
  • Pre-qualifies potential loan applicants by analyzing credit and financial background.
  • Follows up on processing the loan by obtaining additional applicant information if necessary.
  • Maintains communication with the borrower from time of application through closing.
  • Establishes the rate with the borrower both verbally and in writing prior to settlement.
  • Understands and supports the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.
  • Resolves any customer questions and disputes in an expeditious and tactful manner.
  • Reviews and reports complaints from customers and recommends corrective action to management.
  • Performs other related duties as assigned.
  • Protects the bank and the customer by keeping mortgage loan information confidential.
Education and Experience :
  • High School Diploma or equivalent
  • Prior sales experience is preferred
Key Competencies:
  • Budgeting
  • Oral Communication Skills
  • Written Communication Skills
  • Customer Relations
  • Customer Service
  • Math
  • Negotiations
  • Professionalism
  • Time Management

Registration with NMLS

ControlID: 14.234.89 SHR