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Loan Officer Assistant (Bluefire Mortgage Group)
Ref No.: 16-07555
Location: Carlsbad, California
Bluefire Mortgage Group is dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Responsible for reviewing files for adherence to underwriting standards and ensuring completeness of submission. Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
Essential Functions
  • Track key dates of transaction
  • Maintain customer contact to ensure follow-up of loan application
  • Manage client and referral partner databases
  • Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service
  • Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process
  • Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing
  • Coordinate, create, track and distribute marketing materials
  • Send and collect 1003, disclosures and supporting documentation from customer for completion and signatures
  • Assist through production and underwriting process
  • Prepare and submit loan application to processing, resolve file issues, conversations with customers, vendors and referral partners
  • May perform all Loan Officer duties including, but not limited to:
o Acting as primary point of contact for the customer, and keeping the customer informed throughout the process.
o Obtaining an accurate and thorough 1003.
o Analyzing customer's credit and financial scenario, determining appropriate loan product(s), and obtaining accurate AUS findings.
o Pricing a profitable loan and communicating fees to operations team.
o Quoting rates, and making commitments regarding locking to customer.
o Disclosing initial 1003 and disclosures to customer according to regulations.
o Collecting supporting documentation from the customer.
o Discussing product features with customer.
o Submitting a viable loan to processing.
o Reviewing HUD-1 to ensure fees and cash at closing are consistent with commitment to customer.
o Marketing to referral sources to generate leads and loan production.
Perform other duties as assigned.
  • High school diploma or equivalent required
  • Experience with Calyx Point
  • At least two years of experience in Mortgage lending or related field.
  • Active MLO licensing required
  • Ability to manage multiple priorities; strong detail orientation and highly organized.
  • Works with a strong sense of urgency and responsiveness.
  • Passionate about delivering excellence in customer service.
  • Demonstrated patience and professionalism when interacting with both internal and external customers.
  • Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
  • Strong verbal and written communication skills.
  • Basic math skills.
  • Ethical, with a commitment to company values.
  • Direct supervision required, depending on experience
  • Low level of independent judgment and discretion used in decision-making; executes standard core job responsibilities with only minor variation and escalates more complex issues for advice and resolution
  • Travel: 0%
Physical: Work is primarily sedentary; occasionally walks and/or stands.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment – no substantial exposure to adverse environmental conditions, very positive office culture!
Bluefire offers a pleasant work environment, competitive compensation and employer mentorship.
Bluefire Mortgage is an Equal Opportunity Employer.
Qualifications Licenses & Certifications
CA BRE Salesperson License
Job Type: Full-time
Salary: $45,000.00 /year
Required education:
  • High school or equivalent
Required experience:
  • Loan Officer Assistant: 1 year
Required license or certification:
  • NMLS License & CA BRE Salesperson
ControlID: 14.234.89 SHR