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Escrow Officer (Benton Franklin Title Company)
Ref No.: 16-07266
Location: Kennewick, Washington
Experienced level position. Extensive knowledge of residential escrow closings. Thorough understanding of commercial escrow closings.
Must have a minimum of five years experience as an Escrow Officer.
Skills:
Computer literacy required, proficient in escrow and/or title software, MS Word and Excel, electronic email, Intranet and Internet savvy, typing 40 wpm, 10-Key, operates office machines such as a typewriter, fax, scanner and phone system. Must have good math skills, proven accuracy skills with the ability to proofread and correct errors, and have excellent written and verbal communication skills to enhance the overall customer experience. Must possess strong organizational skills and have a high attention to detail. Must maintain valid Notary Commission and valid state driver's license.
Other:
Must portray the highest degree of professionalism and confidentiality. Must portray a positive attitude in appearance, tone of voice, and overall demeanor. Portrays sincere, warm, caring customer service and ability to handle difficult or demanding customers. Ability to work with multiple files, tasks and deadlines. Must possess the ability to relay information clearly and concisely. Must have the ability to resolve customer problems in a timely and satisfactory manner. Must possess a sense of urgency to meet on-going deadlines. Must have the ability to; build productive customer relationships, handle personal data in confidence, learn to perform a task through on-the-job training, adjust effectively to changing, new or different situations, and manage stress of deadlines and high volume workload.
Job Type: Full-time
Required education:
  • High school or equivalent
ControlID: 14.234.89 SHR