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Vice President Card Services
Ref No.: 19-00708
Location: San Diego, California

We are looking for a seasoned Banking Professional with strong Card Services experience and operational background for the role of VP of Card Services at a non-profit financial institution located in Poway. VP, Card Services will have broader experience than just cards-Check Processing/ACH, Back Office Branch Operations, ATM and ATM Replacements, will be agile and flexible, detail-riented, and have experience coaching and mentoring staf with demonstrated team development.

Responsibilities:

  • Directs multiple entities to include strategical planning and execution for:

  • Card Operations for card base over 250,000 cards to include debit, credit, ATM cards and Purchase cards.

  • ATMs-installs, upgrades, settlement and operations and support for fleet of CU ATMs (50 as of 8/18).

  • Card and PIN issuance to include instant issue at branch offices as well as issuance through card processor.

  • Digital wallet payments.

  • Settlement claims and dispute processing for all card and ATM related processes.

Qualifications:

  • Bachelor's degree in Business Management, Administration, or other related fields is required. Two years equivalent experience in a financial institution, which includes Credit/Debit/ATM management, can substitute for every one year of education.

  • A minimum of 5-8 years of management experience with a minimum of 5 years in the financial industry with full range Credit/Debit/ATM Cards processing experience is required.

  • Extensive knowledge and experience with Visa/Client/ATM Network rules and regulations.

  • Extensive knowledge of PC based word-processing and general windows based applications with a high level of proficiency in all applications is required.

  • The ideal candidate would have experience working with Financial Resources, PSCU and Star ATM networks and would be able to manage multiple areas of responsibility.

  • Project management experience is preferred.

  • Experience with Microsoft Office Suite (including PowerPoint, Project, and Access), Internet, Symitar, FDR, Data Navigator and Star Station, PSCU is preferred.