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Title Insurance and Mortgage Operations Manager
Ref No.: 19-00697
Location: Frisco, Texas

We are seeking an Manager to lead a Title Insurance Team.

  • Directs and manages the team in day-to-day operational activities of a direct title & escrow operation
  • Oversee and manage the entire title production and real estate closing process, including compliance with established policies and procedures
  • Maintain production levels and meet/exceed expectations
  • Manage and motivate the staff assuring that all employees in the various locations are working towards a common goal and provide the highest quality service possible to all customers
  • Oversee employee conformance and proper training of staff; Recruiting & development of staff in accordance with office needs
  • Participate in developing, interpreting and implementing policies and procedures for the office
  • Responsible for adherence to operating budget guidelines regarding all revenue and expenses to ensure profitability
  • Prepares related reports and annual budgets; audits current procedures to monitor efficiency of the office
  • Establish and maintain client relationships to ensure retention
  • Establish and manage target accounts in order to meet operational goals and objectives

Requirements:

  • Bachelor's Degree or equivalent combination of education and experience
  • 3-5 years of directly related experience in title and escrow and management
  • Solid administrative and management skills
  • Excellent interpersonal and communication skills
  • Excellent written and oral communication skills
  • Excellent customer service skills mandatory
  • Support the Company's priorities and preferences
  • Strong analytical and negotiating skills
  • Self-motivated to work in a fast paced environment
  • Participative management style; advocate teamwork