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Field Service Analyst (Senior) - DCGS-A Fixed
Ref No.: 19-00387
Location: Camp Humphreys
Position Type:Full-time
Experience Level: 5 Years
Start Date: 08/19/2019
Job Req -Additional Info
Shift Work?:No
Work Schedule:8-5
Clearance Requirement:TS/SCI

Business Title: Field Service Analyst (Sr.) - DCGS-A Fixed
Clearance Level: TS/SCI
Job Duties and Responsibilities:

  • Configure LDAP and maintain DCGS-A accounts and resolves any DCGS-A account related issues.
  • Install Microsoft Windows server software, patching, upgrading and maintenance.
  • Install, upgrade and perform maintenance of server hardware components as per requirement
  • Responsible for backup and disaster recovery of Linux and Windows operating systems.
  • Install, maintain and configure DNS Servers and maintain host configuration.
  • Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability.
  • Monitor and configure Safemove data replication.
  • Knowledge of client and server software interaction including web-based application design, support, and integration.
  • Software, hardware, and network troubleshooting and problem resolution.
  • Experience with remote system administration software.
  • Basic networking principles and system network configuration.
  • Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must.
  • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
  • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned.
  • Understands Information Assurance methodology and security principles.
  • Perform scans and implement information assurance security procedures and resolve findings.
  • Performs post software installation upgrades and IAVA patching.
  • Provide documentation and remediation for IA findings.
  • Update IA required documentation to include; POAM and SVDD
Skills Requirements:
  • CompTIA Security+ CE and at least one or willing to take one of the below listed Minimum or Preferred Computing Environment Certifications
  • Minimum Computing Environment:
  • Server +
  • Linux +
  • Preferred Computing Environment:
  • RedHat Certified System Administrator (RHCSA)
  • Microsoft Certified System Administrator (MCSA)
  • Microsoft Certified Technology Specialist (MCTS)(Server) 70-642 or 70-643
  • TS-SCI
Other Skills Preferred:
  • DCGS-A V3.1.x or V3.2.x IFS administration experience.
  • Intelligence software applications such as ArcGIS suite, Analyst Notebook, QueryTree, Distributed Integration Backbone (DIB).
  • Oracle Databases, Oracle RAC, and Oracle client installation/configuration
  • JAVA and/or XML script creation
  • Maintaining virtual machine servers in a provided VMware Environment.
  • Bachelor's degree Computer Science preferred. *4 years of relevant experience may be considered in lieu of a degree.
  • Experience in the DOD intelligence environment or equivalent government agencies, with field level experience preferred