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System Admin/Indianapolis, IN 12mth+ Contract
Ref No.: 18-01391
Location: Indianapolis, Indiana
Position Type:Contract
No H1's or OPT's)
As a Senior IT Systems Administrator, you will provide proactive systems maintenance to the company's most critical systems. You will be working in a highly virtualized Microsoft server environment that leverages Windows server (2003-2016), VMware 5.5 and 6.0 administration that support highly available enterprise solutions.

Responsibilities • Proactively maintain server & storage systems • Conduct regular OS and application updates/patching • Office 365 and Exchange 2010 admin, Backup Exec, Infrastructure documentation, and 3rd party vendor support coordination. • Implement/monitor/administer server backups • Monitor and manage system capacities and address resource constraints before they become serious problems • Identify and deliver on other areas of regular proactive maintenance that minimizes unexpected downtime increases system availability and performance • Work with offshore infrastructure support team to resolve issues • Troubleshoot and resolve critical server and storage-related problems as identified by L1 & L2 support, and through responding to automated monitoring alerts, both during business hours and outside of normal business hours, following the company's incident response and escalation policy

• Monitor the server support ticket queue for server and storage-related escalation cases from the L1 & L2 support teams • Lead disaster recovery failovers for Windows systems and the business applications that run on them • Provide leadership in building process, procedures, and documentation for infrastructure deployments and operational support. This includes defining server build and decommission procedures, documenting server build standards, and drafting infrastructure and/or application architecture diagrams • Make recommendations for improving technical process and procedures • Participate in projects driven by IT and other business lines requiring IT participation, deployment, and ongoing operational support • Participate in the IT Change Management process and regularly scheduled maintenance windows • Collaborate with organization counterparts and department team members including Networking, Business Applications, Service Desk, Security, and the Business Solutions teams • Adhere to the company's values and behaviors while providing competent, proactive support to the company's server and storage environments and delivering IT solutions • Perform other duties as assigned by management

Minimum Qualifications • Bachelor's Degree in an information technology or related field, or demonstrated comparable experience • Overall 7-10 years' experience in an infrastructure (storage, server) admin role with in-depth, hands-on experience in the following technology areas: • VMware Virtualization • System and application monitoring using an enterprise monitoring system • Server OS and/or application updates via System Center Competencies • Analytical skills • Organizational and planning skills • Ability to work alone or in a team setting • English written and verbal communication skills • Customer service skills