Previous Job
Salesforce Program Manager
Ref No.: 14-00164
Location: New York, New York
Position Type:Direct Placement
Start Date: 12/10/2014
Title: Salesforce Program Manager
Location:  New York, NY
Position:  Perm
Comp: Open

Our Client

Our client has a Salesforce practice that has over 170,000 customers in more than 100 countries that consults for a varity of large companies. They are known for their innovation and state of the art technology and are seeking a highly skilled Program Manager who fit the below description.
Position highlights include
  1. Large global financial institution
  2. Full Life Cycle Salesforce Program Management
  3. Enterprise level work
  4. Excellent Comp + bonus + benefits

 Essential Duties and Responsibilities:
  • Manage a large Salesforce implementation/upgrade project or several smaller Salesforce projects simultaneously
  • Work closely with Salesforce architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality deliverables.
  • Communicate effectively with clients regarding the Salesforce project, technology and functionality.
  • Use Salesforce experience to develop accurate work estimates, project budgets and timelines.
  • Manage a complex ERP system implementation
  • PM and Program Manager Basics:
  • Ensure client satisfaction targets are achieved.
  • Exercise required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment.
  • Responsible for Statement of Work preparation, purchase orders, price quotes and other contractual materials as part of scheduling and deploying resources.
  • Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully.
  • Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success.
Qualifications and Experience: 
  • 3-5 years experience in IT Program management
  • 3-5 years successful experience with implementation projects
  • Solid understanding of Salesforce functionality and integrations (some understanding of Salesforce technology a plus)
  • Field Service or Supply Chain background required
  • Experience with ERP systems required, e.g. SAP or Oracle eBusiness
  • Salesforce Administrator certification strongly preferred (or other demonstration of in-depth Salesforce knowledge and experience)
  • Strong oral and written communication skills
  • Ability to travel