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Systems Engineer (Tier 1 & 2)
Ref No.: 14-00159
Location: Tewksbury, Massachusetts
Position Type:Full Time/Contract
Start Date: 12/10/2014

This is a career opportunity with a fast growing organization, which provides outsourced IT support in the Boston Area. The hiring manager reviewed your LinkedIN profile and asked me to gauge your interest. Please review and let me know if you are free to speak on the phone today or tomorrow?

The firm is approximately 100 employees in size, and looking for core team members. This position offers excellent training, a defined career growth path and they promote from within. In this position you will learn everything IT, and be in a position to grow with an excellent firm and management team

Title: Systems Engineer- (Tier 1 & Tier 2 positions available)
Position Type: Permanent
Location: 20 miles outside of Boston, near Wilmington
Relocation: No
Compensation: $50-80K plus, bonus, medical and 401(k).
Certifications: Reimbursement is offered plus you are allotted paid time towards education.
Visa Status: Citizen, GC, EAD
Travel: local travel Must have Car

Position Summary:
The Systems Engineer 1 will have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments and be involved in all aspects of IT, collaborating with a highly talented team of engineers, in order to provide high level support for clients.

Basic Qualifications:
- Customer Service Mind Set is critical
- Looking for a technical aptitude and a strong desire to learn.
- Looking for confidence and someone who understands the team player concept
- 2+ years desktop support experience
- Experience with VMWare is critical
- Solid understanding of LAN concepts and protocols
- Some mobile device configurations and troubleshooting
- Experience installing, troubleshooting and customizing Microsoft Office including Outlook
- Experience troubleshooting workstation hardware issues
- Knowledge and experience with Active Directory

Good to have (Not all required)
- Experience with switches, routers and firewalls
- Experience with Windows Server
- Experience with Terminal Services & Citrix
- Experience with monitoring and remote management tools
- Experience with Apple Macintosh Desktops and Laptops
- Experience with Microsoft Exchange
- Experience with troubleshooting backups

Preferred Certifications:
- CompTIA Net +

Michael Klein
KDS Staffing