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Microsoft CRM Consultant
Ref No.: 14-00145
Location: New York, New York
Position Type:Right to Hire
Start Date: 11/03/2014

KDS is looking for a Senior Consultant with deep technical CRM (Customer Relationship Management) business process and application design, and implementation experience. Applicant must have CRM experiences architecting solutions in one of the following: Sales Force Automation, Manufacturing, or Life Sciences. The consultant must also be able to coordinate the activities of staff on projects where the Systems Engineer is the lead technician.

Principal Responsibilities and Essential Duties:
  • Gather and develop requirements for enterprise clients.
  • Architect and design solutions for enterprise clients
  • Manage junior consultants, developers, and IT staff to configure, build, deploy and test the CRM implementation.
  • Able to read JavaScript and write simple JavaScript
  • Experience writing SRS reports

Able to Read and write Java Script
Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers.

Pre-Sales experience is a must. The candidate may have involvement in assisting and leading a number of pre-sales activities; estimate creation/review, POC scoping and oversight and partnering with sales teams.

The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions.

The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solutions. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, SharePoint, Office, Active Directory and application architecture.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications. Travel (60% +)

Nice to Have
  • Use Scribe or SSIS for data import and export
  • Design Integrations between CRM and other systems using Scribe or SSIS