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Engagement Manager
Ref No.: 13-00525
Location: New York, New York
Position Type:Direct Placement
Start Date: 06/05/2014

Title: Engagement Manager
Position: Permanent

We are looking for talented Engagement Managers to join our offices in New York, Chicago or work remotely.

Position Overview:

Develop and manage full project life cycle, scope, budget, timeline, resources, deliverables, issues and escalations while continually setting client expectations and transition to support after go-live
Perform gap analysis between Salesforce.com functionality and client requirements
Conduct business process review meetings and status meetings
Understand a clien business processes and translate into technology requirements
Write comprehensive functional design specifications
Maintain project documentation within project management tools
Assist architect with overall solution (i.e. object structure, development of formulas, integration points, needs for non-native functionality)
Configure Salesforce.com
Develop curriculum and train end-users both onsite and via the Internet


Basic Requirements:

BA/BS degree in Computer Science or Engineering or equivalent work experience in lieu of degree
3+ years experience administering or consulting with Salesforce.com
3+ years of Project Management experience including project scope, budget, timeline, resources, deliverables to meet client and project deadlines
4+ years experience managing projects involving relational databases such as SQL Server, MySQL, or Access
Experience writing functional specifications
Experience with data migrations from third party systems to Salesforce.com

Desired Skills/Certifications:

Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
Financial Services or Insurance industry experience
Proficient with Google Apps, MS Office and Lucid Charts


What We Offer:

Medical & Dental Insurance
Flexible Spending Accounts
401(k) Plan w/ company match
Limited Travel

What We Give (100%):

Short-term & Long-term Disability
Life and Accidental Death & Dismemberment Insurance
Paid Holidays
Unlimited Vacation Days
Flexible work options
Education Reimbursement Program
Learning & Development Programs
Employee Referral Bonus Program
Monthly Socials
Weekly Refreshments (of your choice)
In-office massages
An amazing, hassle-free environment