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Client/Server Engineer
Ref No.: 13-00459
Location: Center City, Pennsylvania
Position Type:Right to Hire
Experience Level: 3 Years
Start Date: 07/22/2013
Job Title: Client/Server Engineer
Durations: 6 months to hire
Location: Philadelphia, PA


ESSENTIAL FUNCTIONS:

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  • ??????? Works closely with other members of the Client/Server team in the research, development, testing and implementation of new technologies , including but not limited to current and next generation Windows server and desktop operating systems, Active Directory 2008 R2, Exchange 2007/2010, Anti-Virus, FIM, VMware, MS Office suites and Internet Explorer.
  • ??????? Responsible for the maintenance and troubleshooting of client/server technologies including but not limited to Windows server and desktop operating systems, Active Directory, Exchange, Anti-Virus, and VMware across the Company enterprise.
  • ??????? Works closely with other members of the Client/Server team to research, develop and maintain server and workstation hardware specifications and standards
  • ??????? Works collaboratively with Company business entities to provide technically sound and cost effective solutions to solve business issues while ensuring adherence to Company Security policies and procedures
  • ??????? Responsible for the build, deployment and documentation of both; physical or virtual (VMware) servers as assigned.
  • ??????? Responsible for the review, testing and deployment of security patches and anti-virus updates to the server and desktop environment.
  • ??????? Works closely with the business and application teams to assist with the strategic planning of application systems; must have the ability to understand requirements and translate these requirements into solid technical solutions.
  • ??????? Interface with the Network Engineering, NOC (Network Operations Center), and Data Center teams to ensure designs can be implemented and operated effectively.
  • ??????? Provides detailed project plans and summary project related documentation, tracks progress of all aspects of assigned projects and provides detailed status on all phases of technology projects as assigned.
  • ??????? Responsible for the creation and maintenance of documentation including change controls, procedures, design specifications, technical requirements, and test protocols.
  • ??????? Work closely with the Network Operations and Data Center teams to facilitate turnover of fully documented technical solutions into production.? Ensures smooth transition and formalized hand-off to downstream support groups per defined process.
  • ??????? Provide consultative services as they relate to client/server systems for all vertical lines of business and across all Company, owned offices.
  • ??????? Provide 3rd level support to the Help Desk, Data Center, NOC (Network Operations Center), and field based STS staff for client/server related technologies.
  • ??????? Perform all duties while following information security policies, guidelines and procedures.
Participate in 24/7 on-call rotation schedule.
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KEY COMPETENCIES:
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ADAPTABILITY - Responds resourcefully to rapid change and ambiguity. Works constructively under pressure. Encourages change.
COMMUNICATION - Keeps two-way communication flowing with key stakeholders (customers, shareholders, employees, etc.). Over-communicates key messages about Company to internal and external audiences. Delivers clear and effective verbal and written messages.
CUSTOMER FOCUS Stays in tune with internal and external customer expectations about quality and service; seeks input from customers and acts on it; makes customer satisfaction a business priority; takes customer comments and complaints seriously; focuses on what is best for customer.
ETHICS / ACTS WITH INTEGRITY - Demonstrates principled leadership and sound business ethics. Shows consistency among values and builds trust with others through building credibility and follow-through on commitments.
INITIATIVE - Seeks new opportunities for business development, quality improvement and personal learning and takes appropriate risks to make them a reality.
SOUND JUDGEMENT AND DECISION MAKING - Applies broad knowledge when addressing complex issues. Defines issues clearly. Takes all critical information into account to make timely, tough decisions.
TEAM PLAYER - Promotes effectiveness of Company as a whole by supporting common processes and measurements. Works effectively in partnership with others both across Company and with customers to achieve business goals.
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