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NC FAST P4 IT Trainer
Ref No.: 17-01772
Location: Durham, North Carolina
Location: Durham, NC
Duration: 9+ Months
Agency Interview Type: Either Webcam Interview or In Person

Job Description:
NC FAST requires the services of a trainer to support training implementation of NC FAST Project 4 modules..
The NC Department of Health and Human Services seeks a contract resource to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.

Skill Required / Desired Amount of Experience
Experience in curriculum design and developing training materials for adult learners Required 3 Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 3 Years
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years
Experience in computer-based training instructional design, with learning program design systems. Required 3 Years
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years
Experience developing interactive media presentations that enhance the online educational experience Required 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired    
Ability to assist with basic application software and hardware support Highly desired    
Must have strong understanding of internet concepts and web technology Highly desired    
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired    

Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2 Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?
Question 3 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question 4 All work must be performed on State premises. Do you accept this requirement?
Question 5 Some local travel may be required in the performance of the work. Do you accept this requirement?
Question 6 LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
Question 8 Please list candidate's email address HERE that will be used when submitting E-RTR.