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Technical Support
Ref No.: 16-01834
Location: Atlanta, Georgia
* URGENT *
Client: GaDBF
Location: Atlanta,GA
Duration: 6 Months
Submission Deadline: 12/15/2016



Job Description:
Under broad supervision, schedules and perform preventative maintenance of networking, software and hardware components. Prioritizes, documents and actively resolves end user help requests. Performs network administration duties for all networking, which may include but are not limited to, physical and virtual LANs, firewalls, security and network access control systems for wired and wireless networks. Owns assigned tasks. May serve in a lead role or train staff.
 
Primary Duties & Responsibilities:
 
·         Assists in the scheduling of the installation and testing of new products and improvements
 
·         Maintains security and privacy of information 
 
·         Supervises specific access levels for each segment of the network
 
·         Tests or coordinates testing of new installations or upgrades
 
·         Provides operational and user assistance to address software and hardware problems
 
·         May serve as a lead worker
 
·         May train subordinate staff in proper procedures of day-to-day operations
 
·         Performs job responsibilities with minimal supervision
 
·         Analyzes network maintenance and enhancement needs and recommends solutions
 
·         Installs and supports network operating systems for assigned area
 
·         Provides advanced level support to resolve end-user problems
 
·         Recommends standards, specifications and methodologies for network operations  
Entry Qualifications:
 ·         Bachelor's degree in information technology or related field from an accredited college or university or Five years of network infrastructure experience.
  • Current Cisco, and Microsoft Certifications (CCNA, CCNP, MCSE Infrastructure)
 
Preferred Qualifications: 
·         Better then working knowledge of Check Point Firewall, Cisco Adaptive Security Appliances, Meraki Switches, Wireless Access Points, Cisco Routers, IPS, and other devices.
·         Knowledge of a variety of networking protocols and services. (Broad Band, Converged, MPLS)
·         Knowledge of Microsoft Server and PC Operating Systems
 
Background Verification (Suppliers shall use Info Cubic (IC) for background verifications.)
   
  Standard Background Verification 
(Required for all new proposals)
Initial background verifications must contain:
1- Global Monitor Check
Any additional requirements stated by the Agency on the requisition
 
  (Suppliers Only)
To order, click on the link to the right:
Order Standard Background Verification
 
 
  Instructions
 
The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.
Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering.  It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system.  Otherwise, the completed report will not be successfully uploaded to the candidates profile.
 
  Additional Background Verification Services  
  To be completed upon candidate selection:
 
1- State Criminal Record verification (past 7 years covering each State in which the candidate has resided)
1- Social Security Number Verification
1- Federal Criminal Records Verification (past 7 years)
 
  Education Verification   Yes  
  Employment Verification   Yes  
  Drug Screening
 
  Yes  
  MVR   Yes  
  (Suppliers Only)
To order, click on the link to the right:

Order Additional Background Verification services
 
  Instructions (If Applicable)
 
The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.
Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering.  It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system.  Otherwise, the completed report will not be successfully uploaded to the candidates profile.
 
  Agency Certification(s)  
  Please read and understand the following statement carefully: I understand that a person who enters into an agreement in restraint of trade or in restraint of free and open competition in any transaction with the state may, upon conviction thereof, be punished by imprisonment for not less than one nor more than five years pursuant to OCGA 16-10-22. I further agree that when there is a prior agreement or understanding between a vendor and a state agency or state employee regarding the acceptance of any offer, such conduct is collusive, fraudulent and in restraint of trade and in restraint of free and open competition on the part of both the vendor and the state agency or state employee.  
  Do you agree with the above statement?   I Agree  

Qualifications
  Type   Qualification   Description   Competency   Experience   Required    
  Skills   Active Directory       Advanced       No  
  Skills   Backup and recovery       Advanced       No  
  Skills   CCNA       Expert       No  
  Skills   CCNP       Proficient       No  
  Skills   CCNP+ (security)       Proficient       No  
  Skills   Communication skills both verbal and written       Advanced       Yes  
  Skills   Consolidation planning and management       Advanced       No  
  Skills   Data center management       Expert       Yes  
  Skills   DHCP       Advanced       No  
  Skills   DNS       Advanced       No  
  Skills   Integration planning and strategy       Advanced       No  
  Skills   Microsoft Office Professional       Advanced       No  
  Skills   Microsoft SQL Server       Proficient       No  
  Skills   MicrosoftOffice       Advanced       Yes  
  Skills   Security+       Advanced       No  
  Skills   TCP/IP       Advanced       No  
  Skills   Team work       Expert       No  
  Skills   Vmware VCP-6 Cloud       Proficient       No  
  Skills   Windows 10       Proficient       No