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Network Administrator
Ref No.: 16-01296
Location: Atlanta, Georgia
Client: GA DPH
Location: Atlanta,GA
Duration: 12 Months
Submission Deadline: 10/14/2016



Job Description:
GA Department of Public Health
 
Division:  Information Technology
 
Unit:   
Position Working Title: Network Administrator (3)
Job Code Title:  
 
Job Code Number:  
Salary Grade:   Salary Range:
Minimum
Midpoint
Maximum
 
         
 
Job Summary – "About the Position”:
Reporting directly to the Systems Administrative Manager, this position is responsible for providing technical support to users and assists with deployment and support of desktop computers, applications, and related technology.  Activities require familiarity with hardware, operating systems, application software and communications protocols to diagnose and resolve problems. 
 
Job Duties and Responsibilities:
  • Coordinates and executes the current IT systems – phone, voicemail, email and network; Administers and maintains the office email, data back-ups, network and other IT related items and production tools; Monitors back-ups in the office to ensure that they are completed on a regular basis
  • Supports the Windows production server environment including security scanning, systems patches, upgrades, backups and disaster recovery
  • Maintains the Cloud-based services, including Office 365
  • Responsible for the IT portion of new office setups, office expansions, etc. This includes installation of voice/data communications solutions, LAN and PC/ laptop equipment; Provides new hires with PC/account setup and orientation
  • Provides escalated technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data back-up recovery. Performs complex software/hardware troubleshooting, patches and re-installations
  •  Provides after hour support for planned maintenance, performs on-call emergency support services and patching when required
  • Performs other assignments as required.
     
Minimum Training and Experience:
  • Associate's degree in any of the following; data management, data sciences, information technology, computer science, business administration, or related field
  • 3 years of professional experience in an IT-related domain (programming, network architect, IT operations etc.)
  • Technical knowledge of PC desktop hardware and operating systems
  • Solid experience with Windows 7 & 8
  • MS Office 365
  • Microsoft SharePoint Experience
  • Experience with Anti-Virus software, web-conferencing and phone/voicemail systems and experience with providing Managed Hosting environments.
 
Preferred Qualifications:
Preference will be given to applicants who in addition to meeting the minimum qualification possess the following:
  • Master's degree in any of the following; data management, data sciences, information technology, computer science, business administration, or related field
  • 5 or more years of professional experience in an IT-related domain (programming, network architect, IT operations etc.)
  • Experience in an IT-related domain in the Public sector