Previous Job
Previous
Project Manager 2
Ref No.: 16-00633
Location: Austin, Texas
Client: Texas Health and Human Services Commission (HHSC) Information Technology (IT).
Location: Austin,TX
Duration: 3+ Months
Limit one (1) candidate resume per vendor for this job.
Responses are due May 31, 2016 by 5:00 PM (CT). 


DESCRIPTION OF SERVICES
The Department of Information Resources (DIR) requires the services of one Project Manager, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Project Manager 2 Category, Emerging Technology Type and the specifications outlined in this document for the Texas Health and Human Services Commission (HHSC) Information Technology (IT).
 
            All work products resulting from the project shall be considered "works made for hire” and are the property of the HHSC.  HHSC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. HHSC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).
 
This request is for a project manager to assist with Telecommunications and Call Center projects through August, 2017. The position is needed to provide project management, planning and implementation management, vendor coordination, and contract monitoring.  Duties will include: Managing multiple projects, managing vendor tasks, timelines and deliverables, and coordinating and communicating with HHSC Executive staff, customer groups and other impacted organizations. This position requires financial and forecasting experience, customer relationship management and an understanding of server, storage, network, applications and telecommunications environments. The selected candidate will ensure all project targets are met within scope, cost and schedule while adhering to HHSC policies, procedures and legal requirements
         
 II. WORKER SKILLS AND QUALIFICATIONS
 
Minimum Requirements:
Years Skills/Experience
 
8
Ability to apply project management tools and techniques in the development
and enhancement of complex automated and non-automated systems.
8 Ability to schedule and implement large, multi-faceted projects and tasks in an
accurate and timely manner.
 
8
 
Ability to lead and direct the efforts of managed services vendors.
 
8
Ability to work in a team environment and to promote a positive climate that fosters cooperation and teamwork.
 
8
 
Ability to identify, analyze and develop solutions for complex problems.
 
8
 
Ability to communicate orally and in writing to technical and non-technical staff.
 
8
Ability to prioritize and handle multiple concurrent project tasks, work under
pressure, and ensure high-quality deliverables and outcomes.
 
8
Ability to identify risks and develop effective mitigation strategies and/or
contingency plans.
 
8
 
Ability to establish and maintain effective working relationships.
 
8
 
Ability to work with minimal supervision and make sound decisions.
 
8
Experience with contract monitoring, vendor performance management, corrective action plans, service level agreement validation.
 
8
Skill in analyzing customer business needs and translating them into project tasks.
 
 
8
 
Knowledge of the storage and server projects
 
8
 
Knowledge of the Telecom & Network infrastructure projects.
               
Preferences:
Years Skills/Experience
 
4
 
Experience with hosted cloud solutions for Telecommunications
 
4
 
Experience with Voice Recording Solutions & Workforce Management Tools
 
4
 
Experience with storage and servers
 
N/A
 
PMP certification preferred