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Project Management - Major
Ref No.: 15-00181
Location: Greenville, South Carolina
Clemson University
Greenville, SC
6 Months

Job Description: The Senior Test Manager I will direct the QA functions of Medicaid IT Services and provide supervision to QA Managers and Specialists for all phases of planning and execution of functional and interface QA acceptance testing. Job duties will also include directing the implementation, enhancement and application of quality programs and the quality of released products and all supporting product and operational documentation. Team members are expected to contribute with minimal supervision and be self-motivated. The project demands individuals who are strong collaborators, who want to make a positive contribution to the State of South Carolina, and can understand top-level goals and objectives and drive toward them.

Experienced leaders with a proven ability to transform organizations, processes and information technology are ideal fits and experience with Medicaid and/or large transformative information technology projects (especially in health care) are desired. Candidates who enjoy innovating across a complex, change-oriented environment while working with a motivated team will find this position attractive.

SCOPE OF THE PROJECT:
The Medicaid Information Technology Services project is one of the most complex technology development projects undertaken by Clemson University on behalf of the State of South Carolina's Department of Health and Human Services (SCDHHS). This project is a multi-year effort with multi-tier application environments that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders. The Test Manager will establish a strong presence as a change agent providing innovative, effective, and efficient Performance Management practices and solutions.

The State seeks a skilled professional with a deep level of testing management experience who can work independently and alongside project team members, State agency representatives and all impacted Third Party vendors. The SCDHHS plans to be their own integrator thus all strategies of testing, up through User Acceptance Testing will need to be planned and executed. The following duties will apply for this Testing Manager position:
Develop, execute and maintain a test management plans
Provide guidance on preparation/review of test plans and test scripts/scenarios
Monitor and manage multiple performance test teams' progress
Identify test environment needs, constraints as well as technical staffing requirements, and estimates
Communicate test status and metrics to management and project team stakeholders.
Streamlining test phase through process improvements and automation
Meet with application teams and project leadership to determine load test requirements and success criteria
Define performance testing strategy for enterprise-wide Core receivables project
Provide technical support to the performance test teams as needed during test preparation or execution
Perform analysis of load test results to confirm accuracy and evaluate any performance issues
Collaborate with stakeholders such as the MMIS Replacement Testing Manager, and User Acceptance Test Manager
Coordinate with all development teams to provide performance testing support for release content and schedules
Coordinate with multiple application development, architecture, infrastructure and engineering teams for performance defect resolution
Create and maintain all performance testing artifacts (test plan, data plan, and detailed test reports)
Present load test results and analysis project management
Provide quality, process and technical leadership within the Performance Test team
Establish a strong presence as a change agent providing innovative, effective, and efficient Performance Management practices and solute

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
10+ years' experience in the performance analysis or performance engineering field
Must possess a strong knowledge of enterprise application architecture and technologies including web, web services, distributed and mainframe databases, mainframe and messaging layers.
Experience in mainframe and distributed application performance testing
Excellent verbal and written communication skills.
Ability to make decisions at the appropriate time
Experience reviewing business deliverables and providing feedback and direction
Experience assessing risk to schedule, cost, or quality on project and testing engagement
Experience preparing and managing the project testing schedule
Experience preparing and facilitating the implementation of test plans
Experience managing defects
Hands-on experience with performance testing requirements, preparation, execution, and analysis
Must be familiar with real-time, user-facing testing methodologies and approaches.
Must be familiar with batch or background testing methodologies and approaches.
Must also have a strong understanding of the monitoring solutions and KPIs used to determine used to determine availability and performance of these technology stacks
Must be able to supervise QA team and show leadership skills
Must be able to create and validate load test scripts in at least two or more of the following protocols: HTTP, SOAP, AJAX Click and Script, ODBC, Terminal Emulator, Visual Basic, .NET and Java
Must be able to perform in-depth analysis of load tests both in real-time during test execution and in post-run review to determine test validity, Client the root-cause of any failures, and report on any performance issues or defects
Impeccable integrity

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Curam experience
Medicaid eligibility system/business operations experience.
Familiar with Medicaid Information Technology Architecture (MITA)
Familiar with Medicaid Enterprise Certification Toolkit (MECT)
Commercial insurance and/or health care data experience
Programming knowledge is a plus
Public sector experience is a plus
Project Management skills are a plus
Public sector experience is a plus.
Experience with Software development and implementation methodologies including waterfall and agile
Understand the challenges and strategies to effectively implement performance testing in an agile development environment
Any experience with the following systems, applications, tools: Cu ram Software, Windows 2000 / 2003 Server, Red Hat Linux , IBM WebSphere XD/ND , IBM DB2 distributed and mainframe v9.x, SQL Server 2005+,Client suite of products specifically Performance Center 11.5x, Client Diagnostics (.NET and J2EE), Quick Test Pro and Client Quality Center.

REQUIRED EDUCATION:
A bachelor's degree in computer science or related technical field.

REQUIRED CERTIFICATIONS:
None required. Certification and/or training CSQA or BABOK or automated testing tool are beneficial.
Skills:
Category
Name
Required
Importance
Level
Last Used
Experience
Administrative Verbal Communication Skills Yes 1 Expert Within 6 Months 4 - 6 Years
Administrative Written Communication Skills Yes 1 Expert Within 6 Months 4 - 6 Years
Database Platforms Agile No 2
Education Bachelor of Science Degree Yes 1
Miscellaneous KPI's - Key Performance Indicators Yes 1
Miscellaneous Leadership skills Yes 1 Expert Within 6 Months 4 - 6 Years
Miscellaneous Performance testing Yes 1 Expert Within 6 Months 4 - 6 Years
MMIS - Medicaid Management Informaiton System MECT - Medicaid Enterprise Certification Toolkit No 2
MMIS - Medicaid Management Informaiton System Medicaid eligibility system/business operations No 2
MMIS - Medicaid Management Informaiton System MITA - Medicaid Information Technology Architecture No 2
Network Security risk/vulnerability assessments Yes 1
Operating Systems/APIs Windows 2000 No 2
Operating Systems/APIs Windows 2003 No 2
Program Management Automated Testing Yes 1 Expert Within 6 Months 4 - 6 Years
Program Management Manual Testing Yes 1
Program Management Waterfall No 2
Programming Languages .Net Yes 1
Programming Languages Java Yes 1
Protocols HTTP Yes 1
Quality Assurance (QA) IT testing Yes 1 Expert Within 6 Months 4 - 6 Years
Software Framwork IBM Curam framework No 2
Specialties Project Management No 2
Specialties Public Sector No 2
Web Tools AJAX Yes 1 Expert Within 6 Months 4 - 6 Years
Web Tools WEB SERVICES Yes 1
Additional Skills: Must be able to create and validate load test scripts in at least two or more of the following protocols: HTTP, SOAP, AJAX Click and Script, ODBC, Terminal Emulator, Visual Basic, .NET and Java

Any experience with the following systems, applications, tools: Cu ram Software, Windows 2000 / 2003 Server, Red Hat Linux , IBM WebSphere XD/ND , IBM DB2 distributed and mainframe v9.x, SQL Server 2005+,Client suite of products specifically Performance Center 11.5x, Client Diagnostics (.NET and J2EE), Quick Test Pro and Client Quality Center