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Network Technician
Ref No.: 15-00097
Location: Clemson, South Carolina
Clemson University
Clemson Eagles Landing.
3 Months
"Local candidates only "

Job Description: SCOPE OF THE PROJECT:
THIS WILL BE A 3-MONTH CONTRACT WORKING IN THE NETWORK OPERATIONS CENTER AT CLEMSON WITH THE POSSIBILITY OF EXTENSION.

Provides daily operations support and maintenance for network systems (including wireless). Proactively monitors networks to provide stable, dependable network services across multiple platforms. Configures and troubleshoots computer networks. Maintains LAN/WAN/wireless operations by working with network facility and hardware/software vendors to ensure timely problem resolution. Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.

DAILY DUTIES / RESPONSIBILITIES:
This position is responsible for providing technical services and support to ensure operational availability of networks and related systems. This position is also responsible for carrying out incident management processes including monitoring, ticketing, notification, problem analysis, tracking, and resolution. Additional daily activities include, but are not limited to, IP address provisioning, DNS configuration, switch port provisioning, firewall configuration, and network troubleshooting

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
BASIC COMPUTER NETWORKING SKILLS, BASIC NETWORK ADMINISTRATION, TCP/IP AND IP ADDRESSING, MICROSOFT/BASIC PC SKILLS, MS OFFICE

SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT, CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
CALL CENTER OPERATIONS, INCIDENT MANAGEMENT, CISCO HARDWARE ADMINISTRATION, ADVANCED NETWORKING SKILLS, UNIX/LINUX, ADOBE ACROBAT

REQUIRED EDUCATION: HIGH SCHOOL DIPLOMA AND EXPERIENCE IN OFFICE AUTOMATION SYSTEMS, DATA COMMUNICATION SYSTEMS, INSTALLATION, OPERATION, REPAIR, OR PROCESSING OF INFORMATION IN A DATA PROCESSING ENVIRONMENT.
SkillsSkills
Skills:
Category
Name
Required
Importance
Level
Last Used
Experience
Administrative Basic PC Skills Yes 1
Development Tools Adobe Acrobat No 1
Miscellaneous Call Center Operations No 1
Networking & Directories Network Administration Yes 1
Networking & Directories INCIDENT MANAGEMENT No 1
Operating Systems/APIs Linux No 1
Operating Systems/APIs UNIX No 1
Packaged Applications Microsoft Yes 1
Protocols IP Addressing Yes 1
Protocols TCP/IP Yes 1
Specialties Cisco No 1
Additional Skills: BASIC COMPUTER NETWORKING SKILLS,
MS OFFICE
EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT, CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER.