Previous Job
Previous
Business Analyst 3- Delivery/QA
Ref No.: 15-00096
Location: Harrisburg, Pennsylvania
OA/Client.
5 Months Approx
Harrisburg, PA
Either Go To Meeting Web Cam or In Person interview

The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.

BA3
Years of Relevant Experience: 7 plus years
Preferred Education: 4 year college degree or equivalent and IIBA-certified Business Analyst.
Role Description: All roles specified in BA1 plus additional work experience, job knowledge, and IIBA certification.

The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders by recommending solutions that enable the organization to achieve its goals in the following areas:

Service Delivery and Continual Service Improvement processes
Catalog Management business (for both changes of service and the creation of new catalogs (up to and exceeding 30 catalogs))
Quality Assurance
Sharepoint Application Administration
QA Reporting

The ideal candidate will possess proven experience in initiating and leading meetings to coordinate workshops, gather and document requirements, ensure meetings remain on task and any necessary decisions are made. The candidate must be able to ask the right questions to guide discussions, ensuring desired outcomes. The ideal candidate will have a strong attention to detail and accuracy, and possess a proven record of working both independently and in groups ranging from 4-5 to 20+ people. The candidate must also have the ability to work on multiple concurrent projects.

Tasks and skills associated include, but are not limited to:
Familiar with basic project management methodologies (Documenting Minutes; Tracking Action Items, Team assignments and Task Due Dates).

Formal requirements gathering and knowledge of methodologies.

Consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions
Conduct facilitated workshops for requirements analysis.

Developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.

Developing Business Requirements - what the needed achievements will be, and the quality measures.

Developing Functional Requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.

Developing User (stakeholder) Requirements interpret the needs of the stakeholders to provide an accurate / concise deliverable for determination on how the product will be designed, developed, and how test cases must be formulated.

Create workflows using formal notation such as the Business Process Modeling Notation (BPMN).

Experienced developing graphic representations of complex business processes.

Developing Quality-of-Service (non-functional) Requirements requirements that do not perform a specific function for the business requirement, but are needed to support the functionality (i.e.: performance, scalability, quality of service (QoS), security and usability).

Developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.

Streamlining and developing efficient processes / process improvement based on user feedback.

Application Administrator for SharePoint, administering User IDs, Updating reports, and assisting in custom reports and views and updates.

Requires proven success communicating verbally and in writing to multiple project stakeholders internal and external to the organization.

Proficient with IT Tools (MS Office, Visio, PowerPoint, ITSM, etc).
Skill
Required / Desired
Amount
of Experience
Expertise Rating
ITIL Foundation or above
Required
1
Years
BA experience supporting Service Delivery / Catalog Management projects
Required
5
Years
BA/PM experience supporting Quality Assurance projects
Required
5
Years
Reporting experience
Required
5
Years
Sharepoint Application Administraction experience (administering User IDs, Updating reports, and assisting in custom reports and views and updates).
Required
3
Years
Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN)
Required
5
Years
Formal requirements gathering and documentation experience
Required
7
Years
Developing functional requirements - describe what the system process or product/service must do in order to fulfill the business requirements
Required
5
Years
Experience leading meetings and coordinating workshops
Required
5
Years
Experience developing Quality-of-Service (non-functional) requirements
Required
5
Years
Experience running JAD sessions to gather and document business, functional, and user requirements
Required
5
Years
Experience streamlining and developing efficient processes / process improvement
Required
5
Years
Experience developing Requirements Traceability Matrix Experienced developing graphic representations of complex business processes
Required
5
Years
Proficient with MS Office, Visio, PowerPoint, and ITSM
Required
5
Years
Strong, proven oral and written communication skills
Required
IIBA-certified Business Analyst certification
Desired
Experience with Project Management methodologies
Required
Global Candidate Requirements
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Certification and Screening Criteria
Add
Remove
Description
Valid
Location(s)
Date Achieved
Expiration
Date
Cert #
Y/N
Comment
Show to
Required before Engagement
Questions
Add
Remove
Description
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2
This position requires the selected resource to work at the client site for the entire duration of the engagement 5 days per week. Remote work options or telecommuting will not be permitted unless specifically notated in the requirement. Do you accept this requirement?
Question 3
This requirement falls under the e-RTR process. The candidate MUST submit their Right to Represent electronically following the newly established process to be considered. Do you accept this requirement?
Question 4
Please list candidate's email address that will be used when submitting E-RTR.
Question 6
The client has a strong preference for In Person Interviews, but will consider Video Interview for candidates who are unable to interview in person. Do you accept this requirement?
Question 7
This is an onsite 37.50 work week position (7.5 hours paid hours per day). Work hours will be no earlier than 7:30 a.m. and work no later than 4 p.m., working either an 8.0 work day (.5 unpaid lunch) or an 8.5 work day (1.0 unpaid lunch). Do you accept this requirement?