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Video Conference Specialist
Ref No.: 14-01412
Location: Harrisburg, Pennsylvania
Department of Public welfare
Harrisburg, PA
8 months

In Person Only

The Video Conference Specialist (VCS) provides Audio-Visual Conference Management support to central office (Harrisburg) and field sites around the Commonwealth of Pennsylvania.

Responsibilities in this role will include training staff on use of video conferencing equipment and processes, providing on site support of meetings with advanced technical needs, continuing expansion of video taping, editing and production of DVD and Windows Video files to host of website, providing management and coordination of audio/visual needs for off site and on site conferences, and providing oversight of second phase of equipping the training facility, to include training on new equipment.

This person will provide AV/Video conference support and expertise to Executive Management, and will be responsible for Manage videoconferencing rooms and theater design, including control systems, sound & acoustic design, lighting, and general infrastructure installation. They will perform routine maintenance on all systems, equipment, etc. including repairs and upgrades hardware/software on all systems, and will train administrative staff on equipment use, video conference connectivity and use of WebEx and other software in use.

This resource will provide technical assistance in Audio Visual/Video conferences - including, but not limited to, loading, supporting and projecting PowerPoint Presentations to projector and large screen, understanding, managing and supporting White Board technology with Projected image, understanding, managing and supporting Phone Conferencing and Bridging.

This resource will assist conference centers to support technical meetings by performing various housekeeping duties and arranges furnishings in preparing conference rooms. (Including but not limited to configuring table, chairs, podiums etc.). They will educate staff to appropriate use of audio/visual equipment and assist staff with video and other media service productions, as required.

***Information pertaining to expected hours***

Client will promise 20 hours a week for the first 6 weeks to allow the resource the ability to get up to speed and perform some of the expected job responsibilities as needed. Client will provide 1 week notice for travel. Estimated time is 15 to 24 hours a week. Client wants someone who can run the equipment and be able to perform troubleshooting. Client will provide a tentative 2 weeks conference center schedule. Client would expect the resource to available before and after the actual conference meeting schedule to prepare and to make sure that all equipment is running properly and is put away properly.

Core technologies to be used/supported include, but are not limited to:
Polycom HX9002, HX7002XL High Definition Video Conference Systems
Polycom ViewStation FX
Polycom ViewStation MP
Polycom Vortex 2280 Automatic Mic/Matrix mixer
Polycom Vortex 2201 Phone Interface
Extron MVX VGA/Audio Matrix switcher/Conference Composer
Extron MAV Plus S video/audio matrix switcher
Extron P/WDA2 VGA Distribution Amp
Room Optimization and Audio System Analysis using Smaart Live
Newtec Tricaster Studio

Required / Desired
of Experience
Expertise Rating
Information technology background with Audio Visual expertise (Polycom, Extron)
Audio Visual Production experience.
Accommodating last minute demands or requests for changes
Travel to remote sites across the state
Ability to use and manage the current equipment efficiently
Ability to address last minute issue/problems
Work requires individual to be flexible in willing to work extra hours
Global Candidate Requirements
Required / Desired
of Experience
Expertise Rating
Certification and Screening Criteria
Date Achieved
Cert #
Show to
Required before Engagement
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2
Question 3
This position is NOT going to be 40 hours per week. The selected resource can expect to work APPROXIMATELY 15-24 hours per week - some weeks more, some weeks less. Do you accept the hours/conditions for this requirement?
Question 4
This position requires occasional overnight travel. The travel will be reimbursed, but a personal vehicle is required for this travel. Do you accept this requirement?
Question 5
Does your candidate have a valid driver's license?
Question 6
This position will require the flexibility to address last minute demands or issues and requests for changes, and may require working longer hours than initially schedule due to meetings lasting longer than time allotted etc... Do you accept this requirement?
Question 7
This requirement falls under the new e-RTR process. The candidate MUST submit their Right to Represent electronically following the newly established process to be considered. Do you accept this requirement?
Question 8
Please list candidate's email address that will be used when submitting E-RTR.