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IT Business Analyst
Ref No.: 14-01149
Location: Wall Township, New Jersey
  • Responsible for general application support and development – global and local.
  • Responsible for the design, deployment and support of SAP functionality to support business processes as required
The candidate will be:
  • Driven & Delivery Focused Individual
  • Willing & able to travel nationally and internationally as required.
  • Capable of operating at a strategic, tactical and operational level.
  • Politically astute
  • Discreet & diplomatic with the ability to handle sensitive information
  • Attention to detail
  • Excellent verbal, written communication and presentation skills
  • Current clean driving license
Job Responsibilities:
  • Provide general on site support of all Americas business applications namely SAP, Retail, PKMS Warehouse application, EDI, HR/payroll, etc.
  • Be a subject matter expert in the Sales & Distribution area to provide system support and maintenance to the Sales and Distribution functions  in terms of process , system and technology to the Americas user base. Work closely with your EMEA SD counterpart in the UK team. 
  • Be the second level support on other SAP module functionality and EDI as and when required in a project or support capacity.
  • Be a key IT contact point between the business and IT for Sales and Distribution functions Americas but also providing guidance on SD SAP strategy globally.
  • Work with the programming team (EMEA based) to deliver reporting, interfacing, forms etc.
  • Build and maintain strong relationships with the IT business systems users in EMEA , PTD and globally (where required) and support their use of the all IT applications.
  • Participate in IT project work where required  
  • Support the achievement of WWRD business and IT goals globally
  • Follow IT Policies and Procedures including local Helpdesk Support
Education & Experience
  • Strong technical IT business systems background and proven track record in applications deployment and support
  • 2+ years general SAP experience, especially in SAP SD
  • Experience of at least one SAP implementation and upgrade desirable
  • General experience in IT desirable
  • IT or related  Degree desirable
Lateral Relationships:
  • Sales and Distribution  Operations Team
  • Maintain strong links with the Sales and Distribution  teams in the Americas.
  • Global Business Systems & Infrastructure Team
  • Build strong links with the global IT Business systems & Infrastructure Team
  • All business functions and departments in all Regions
  • Local users and other locations where appropriate