Previous Job
Client Technologies Tech
Ref No.: 14-00806
Location: Charleston, South Carolina
Charleston County School District
Charleston, SC
4 Months

Ensures the successful delivery and implementation of ipad deployments; assist with ipad troubleshooting; administer MDM; assist users with ipad problems, assist with Reflector problems. This person will assist other IT staff as directed relative to ipad deployment, support and maintenance.

Specific Duties and Responsibilities
Provide quality assurance for ipad deployment
Push applications using Client Project MDM and Apple Configurator
Push application updates.
Serve as Tier 1 support for iPad issues
Learn and apply CCSD's Direct Service account for repair of iOS/Mac devices.
Assist with training for Help Desk and Field Techs on iOS devices and Macs.
Research web filters with proxy server capability for iPad take home models.
Review completed work orders in HEAT system to look for trends, accurate responses, and shared learning opportunities
Assist with the resolution of iPad problems.
Assist with Reflector issues

Expected Duration of Assignment: 4 months with potential for extension
Last Used
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Desktop/PC Support iPad Deployments Yes 1
Desktop/PC Support MDM (Mobile Device Management) Administration Yes 1
Desktop/PC Support MDM - Client Project No 1
Additional Skills: Must have experience with ipad deployments, MDM administration (Client Project preferred), must have excellent communication skills.