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Possibility of Extn : Yes
Greenville, SC with occasional work at Clemson University
Round 1 Telephone interview conducted by the technology leader for the Medicaid IT Services and/or other project staff.
Round 2 Used only if necessary. Clemson may request that this interview is in person. If so, travel costs are the responsibility of the vendor or candidate.
Testing Manager respoonsibile for oversight of all testing: QA, performance, load, security
This position will provide testing and Quality Assurance support of a larger technology modernization and transformation project. The Eligibility & Enrollment Member Management project team cultivates thought leadership for Medicaid eligibility systems and general health information technology. Experienced leaders with a proven ability to transform organizations, processes and information technology are ideal fits and experience with Medicaid and/or large transformative information technology projects (especially in health care) are desired. Candidates who enjoy innovating across a complex, change-oriented environment while working with a motivated team will find this position attractive.
SCOPE OF THE PROJECT:
The Medicaid Member Management project is one of the most complex technology development projects undertaken by Clemson University on behalf of the State of South Carolinas Department of Health and Human Services (SCDHHS). This project is a multi-year effort to replace the States Medicaid Eligibility Determination System (MEDS) with a multi-tier application environment that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders.
The State seeks a skilled professional with a deep level of testing management experience who can work independently and alongside project team members, State agency representatives and all impacted Third Party vendors. The SCDHHS plans to be their own integrator thus all strategies of testing, up through User Acceptance Testing will need to be planned and executed. The Agile project methodology will primarily be leveraged which will require significant organizational and leadership skills. The following duties will apply for this Testing Manager position:
Collaborate with the MMIS Replacement Testing Manager to leverage the standardized testing process;
Collaborate and report to the Quality Manager on all testing duties;
Develop, execute and maintain a Test Management Plan;
Estimate the testing to be done and negotiate with management to acquire the necessary resources;
Recognize when test automation is appropriate, plan the effort, select the tools, and ensure training of the team;
Ensure test environments and test data are in place before test execution and managed during test execution;
Acts as liaison between State and vendor with testing activities;
Resource management (allocation, monitoring, motivating etc.); coordinates all activities and all testers related to and during all applicable testing strategies;
Co-operates with the State and project team(s) as required; maintains awareness of testing alternatives at a level where they can be analyzed and the most effective testing strategy selected and agreed;
Provide progress/status reports on testing activities to Management;
Ensures that any risks associated with the selected test strategy and the test plans are clearly documented and described to the State and project team(s). Manages all risks associated with the testing and takes preventative action when any risks become unacceptable
Plans, arranges and controls meetings and relations with the State and project team(s) during test planning and throughout subsequent development and testing activities. Takes responsibility at a high level for the proper conduct of such relations
Provides oversight/approval of vendor unit/system integrated test plans and test results
Provide guidance on the preparation/review of test plans
Provide guidance on the preparation/review of test scripts/scenarios
Preparation/review of test reports
Checking progress against targets, reporting as necessary and taking action to resolve exceptions
Training and mentoring
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Industry knowledge of Software Testing theories and best practices.
Ability to provide oversight, planning and coordination of all system testing including performance, stress testing, fail-over, disaster recovery, interface testing, conversion testing, FDSH testing and QA
Team building skills to coordinate testing resources in a matrix management environment
Supervision of QA Testers
Demonstrates ability to understand software requirements
Demonstrates leadership skills on a regular basis
Demonstrates effective communication, both orally and in writing, with subordinates, colleagues,clients and customers at all levels, both formally and informally
Demonstrates ability to develop test scripts/scenarios from business process models, use cases, requirements and business rules
Ability to make decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
Ability to acquire an understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences.
Understanding of IT development and implementation projects
Superb written and oral communications skills, including the ability to elicit requirements, document system as built, and develop business process models. Strong proficiency in English is required.
Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.
Willingness and ability to effectively engage with people and organizations on a continuous basis.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Medicaid eligibility system/business operations experience.
Familiar with Medicaid Information Technology Architecture (MITA)
Familiar with Medicaid Enterprise Certification Toolkit (MECT)
Commercial insurance and/or health care data experience
Programming knowledge is a plus
Public sector experience is a plus
Project Management skills are a plus
Public sector experience is a plus.
A bachelor's degree in computer science or related technical field..
None required. Certification and/or training CSQA or BABOK or automated testing tool are beneficial.
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